Call Center Agent📣 Job Ad

in Hilton

21 days ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Madinah

Join Our Team at Hilton!

As a Reservations Agent, you will be the main contact for room reservations at the hotel, providing exceptional service to influence guest decisions to stay with us. Your role includes:

Converting inquiries into booked stays promptly.
Responding positively to sales inquiries to develop future leads.
Identifying and following up on sales leads.
Ensuring all reservations are accurately completed to meet Guest expectations.
Providing efficient service while upholding the hotel's brand standards.

To thrive in this position, you should possess a passion for customer service, excellent communication abilities, outstanding administrative skills, and intermediate computer proficiency. Previous experience in a reservations environment is advantageous, along with relevant tertiary qualifications.

At Hilton, we are dedicated to creating remarkable hospitality experiences worldwide, and our Team Members are at the heart of this vision. Join us in our mission to fill the earth with the light and warmth of hospitality!

Requirements

Requires 2-5 Years experience

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