Cleaning and Housekeeping Supervisor📣 Job Ad

Join Our Team as a Housekeeping Floor Supervisor!
At Hilton, we pride ourselves on our commitment to delivering exceptional guest experiences. As a Housekeeping Floor Supervisor, you will play a vital role in ensuring the cleanliness and upkeep of the entire hotel, supporting our dedicated Housekeeping Department.
Your Key Responsibilities:

• Allocate work duties to Team Members.
• Perform routine inspections of all check-out rooms and regular checks of occupied rooms.
• Report and follow up on any maintenance defects or issues.
• Inspect service areas, store rooms, and corridors routinely.
• Schedule and supervise deep cleaning and other projects.
• Manage and train Room Attendants and ensure their performance meets our high standards.
• Efficiently manage stock control and maintenance of equipment.
• Provide excellent guest service, including VIP requests and special requirements.
• Ensure adherence to hotel brand standards at all times.

What We Are Looking For:

• Previous experience in a Housekeeping supervisory role.
• A successful track record in managing a team.
• Strong organizational and analytical skills.
• An attention to detail.
• Strong communication skills.
• A passion for delivering exceptional levels of guest service.
• Proficiency with computers and programs, including Microsoft Office, is preferred.

Why Work for Hilton?
As a leading global hospitality company, Hilton offers business and leisure travelers the finest accommodations and services, spanning luxurious hotels and resorts. Our vision is to fill the earth with the light and warmth of hospitality, uniting our team to create remarkable experiences around the world every day.
Join us to be part of our dedicated team!
Location: DoubleTree by Hilton Madinah Gate
Schedule: Full-time

Job Overview:
As a cleaning supervisor, your responsibility will be to support the cleaning department by ensuring the maintenance and cleanliness of the entire hotel. This job requires a high level of commitment to the required standards. You will do the following:

• Distribute tasks among team members.
• Conduct routine inspections of all confirmed rooms and inspections in occupied rooms.
• Report and follow up on any maintenance defects or other issues.
• Regularly check service areas, storage rooms, and corridors.
• Schedule and supervise deep cleaning work and any other projects.
• Manage and train room attendants and other team members to ensure the desired performance is achieved.
• Efficiently manage inventory control and equipment maintenance.
• Provide outstanding service to guests, including special guest requirements.
• Ensure adherence to hotel brand standards at all times.

Job Requirements:
To successfully fill this position, you must maintain a position, behaviors, skills, and values that align with the following:

• Previous experience in a supervisory cleaning role.
• A successful track record in team management.
• Strong organizational and analytical skills.
• Attention to detail.
• Strong communication skills.
• A passion for providing exceptional levels of guest service.
• Proficiency in computer use and software programs, including Microsoft Office.

Join Hilton as a Sales Manager!
As a Sales Manager at Hilton, you will play a vital role in analyzing local market trends and competitor activity to ensure that our hotel remains a leader in the marketplace. Your primary focus will be on developing future and repeat business.

Key Responsibilities:

• Analyze local market trends and competitor activity to identify business leads.
• Develop customer accounts and drive business into our hotel, enhancing market and customer share across all revenue streams.
• Negotiate room rates and packages with corporate clients.
• Create and implement innovative local marketing strategies, including social media outreach.
• Prepare hotel contracts in accordance with current business and pricing conditions.
• Coordinate with various hotel departments to enhance guest experience and establish comprehensive sales programs.
• Attendance at sales events when required.
• Generate accurate and timely reports for the Sales Director and senior management.
• Answer customer inquiries in a prompt and professional manner.
• Manage staff performance in line with company policies.
• Recruit, manage, train, and develop the Sales team.

Qualifications:

• Positive attitude with strong communication skills.
• Commitment to high-level customer service.
• Excellent grooming standards.
• Flexibility to adapt to varying work situations.
• Ability to work efficiently under pressure and take the initiative.
• Proven experience in a sales role.

Desirable Skills:

• Knowledge of the local market and hospitality industry.
• Passion for sales with a track record of achieving targets.
• A degree-level qualification in a relevant field.

Become part of Hilton's team and contribute to our tradition of providing exceptional guest experiences!