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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Raffles The Red Sea as a Butler!
At Raffles & Fairmont the Red Sea, we are committed to providing an unparalleled level of service to our guests, creating unforgettable experiences under the ethos of luxury and sustainability.

Key Responsibilities:
  • Personalized Service: Serve as the primary contact for guests, offering intuitive assistance from pre-arrival to departure.
  • Guest Arrival & Departure: Facilitate seamless check-in and check-out experiences within the privacy of the guest’s accommodations.
  • Valet Services: Oversee packing, unpacking, garment pressing, and shoe shining to the highest standards.
  • Food & Beverage Coordination: Manage in-villa dining experiences, ensuring excellence in service and presentation.
  • Experience Curation: Anticipate guest preferences to create unique and sensory journeys.
  • Inter-Departmental Liaison: Coordinate seamlessly with all operational teams to enhance guest experiences.
  • Brand Philosophy: Uphold the brand’s luxury philosophy in every interaction.
  • Standards & Compliance: Maintain hygiene and service standards in line with Raffles and Accor policies.
  • Sustainability: Promote local cultural experiences while integrating sustainability practices.

Qualifications:
  • Education: Bachelor’s degree in hospitality management or related field.
  • Experience: 4–6 years in luxury hospitality, preferably in Butler service or Front Office management.
  • Skills: Exceptional leadership and communication abilities with attention to detail.
  • Language: Fluent in English; Arabic and additional languages are a plus.
  • Cultural Sensitivity: Understanding of luxury service etiquette and cultural values of Saudi Arabia.
  • Pre-opening Experience: Highly desirable.

Join us at Raffles The Red Sea for a rewarding career in an environment that emphasizes excellence and sophistication!

Requirements

  • Requires 2-5 Years experience

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Raffles Hotels & Resorts

Full-time
About the Role
Join Raffles The Red Sea as a Senior Butler, where you'll be instrumental in providing intuitive guest care and ensuring a luxurious experience for all residents. Your role is key to delivering the highest standards of service in one of the kingdom's most exquisite resorts.

Core Responsibilities
  • Intuitive Guest Care: Enhance guest experiences by orchestrating seamless journeys from pre-arrival through to departure, including personalized greetings and comprehensive suite orientations.
  • Bespoke Experience Curation: Create memorable moments through curated sensory experiences, such as organizing private heritage walks and coordinating special celebrations.
  • Master Valet Services: Offer expert services that include garment care and specialized packing.
  • Dining & Social Facilitation: Elevate in-suite dining experiences with meticulous presentation and service.
  • Team Leadership: Supervise daily operations, allocate resources, and mentor junior staff to maintain service excellence.
  • Guest Intelligence: Keep detailed guest profiles to personalize services and enhance guest satisfaction.

Qualifications
  • Experience: 2–5 years in luxury hospitality, particularly in butler or guest relations roles.
  • Education: Diploma or Degree in Tourism and Hotel Management.
  • Cultural Savvy: Strong understanding of international luxury travel expectations.
  • Communication: Exceptional English skills; other languages are a bonus.
  • Technical Proficiency: Familiarity with property management systems such as Opera PMS.

The Raffles Brand Personality
  • Emotional Luxury: Build genuine connections.
  • Witty Problem-Solving: A stylish approach to service.
  • Discretion & Privacy: Maintain confidentiality at all times.

Additional Information
  • Experience in Ultra-Luxury hospitality.
  • Pre-Opening coordination experience.
  • Strong sense of ownership and accountability.
  • Impeccable grooming standards.

breifcase2-5 years

locationMakkah

9 days ago