Customer Services Specialist📣 Job Ad

Join Our Team as a Customer Service Specialist!
Are you ready to be a key player in a company that protects millions of people daily? PRÆSIDIAD, the home to global brands like Betafence and Hesco, specializes in security, defense, and the protection of people and assets worldwide.

THE ROLE:
This combined role of Customer Service Specialist cum Supply Chain Coordinator is designed to ensure a seamless customer experience. You will be responsible for managing customer inquiries, providing excellent service, managing orders, and overseeing logistics to ensure timely delivery. Your strong communication and problem-solving skills, along with a solid understanding of supply chain management, will be vital in acting as the voice of the customer within the company.

KEY RESPONSIBILITIES:

• Deliver a first-class customer experience.
• Communicate RFQs promptly to respective teams.
• Analyze and process customer orders through the ERP system.
• Ensure all required documentation is verified and compliant with regulations.
• Oversee logistics to ensure timely delivery.
• Act as the main contact for customers from order to delivery.
• Identify, analyze, and prioritize customer issues, formulating resolution plans.
• Forecast demand and maintain inventory levels.
• Work with local vendors to ensure contracts are favorable.
• Provide constructive feedback for process improvement.
• Maintain accurate records of customer interactions and transactions.
• Perform monthly/weekly performance reporting as required.
• Ensure the ERP system is updated and efficient.

REQUIRED SKILLS AND EXPERIENCE:

• Minimum 5 years of experience in a Customer Service role, preferably in Industrial Engineering.
• Strong customer orientation.
• Fluent in English, Arabic is a plus.
• Proficient in MS Office, especially Excel.
• Knowledge of ERP systems (IFS or SAP is desirable).
• Proactive and can manage workflow independently.

PERSONAL TRAITS:

• Strong verbal and written communication skills.
• Organized with a sense of urgency and attention to detail.
• Capable of working under pressure and multi-tasking.
• Ethical, transparent, and innovative.

If you meet the requirements and find this opportunity exciting, don't hesitate to apply!

🔹 We’re Hiring | Sales – B2B (Office Supplies) 🔹

Join our dynamic team at Shine Art Trading as a Sales Specialist with a focus on wholesale and corporate sales of office supplies. We are seeking a results-driven individual to enhance our client relationships and drive business growth.

Key Responsibilities:

• Manage and grow relationships with corporate and wholesale clients.
• Actively sell office supplies in bulk and handle company accounts.
• Follow up on RFQs, quotations, pricing, POs, and deliveries.
• Coordinate with warehouse and operations teams to ensure smooth and timely order fulfillment.
• Support business growth by achieving assigned sales targets and maintaining long-term client relationships.

Requirements:

• Proven experience in B2B and wholesale sales; office supplies experience is a strong advantage.
• Strong communication, negotiation, and closing skills.
• Good understanding of the full sales cycle (quotation → PO → delivery → invoicing).
• Highly organized, proactive, and target-oriented.
• Professional attitude when dealing with large companies and corporate clients.

📍 Location: Jeddah – Al Hamra District, Arafat Street

We value professionalism, commitment, and long-term collaboration.

Join Abdul Latif Jameel as a Public Relation & Communication General Manager!
As a leader in diversified industries, Abdul Latif Jameel seeks a dynamic individual to enhance our communications strategy and oversee our external messaging. With a presence in 30 countries and a commitment to excellence since 1945, this role promises exciting opportunities.

Main Responsibilities:

• Act as a trusted advisor to ALJ Motors leadership on communications.
• Oversee development and implementation of communication strategies.
• Promote and protect the ALJ Motors brand and reputation.
• Collaborate with internal teams to support business objectives through PR.
• Develop content and collaterals for leadership communications.
• Support business units in media engagement and press activities.
• Manage annual budgets for the corporate communications department.
• Shape ALJ Motors’ narrative towards becoming a multi-modal mobility provider.

Main Qualifications:

• Bachelor’s degree in relevant fields; MBA preferred.
• 8-10 years of PR experience in a corporate environment.
• Strong skills in media relations and strategic communication.

Embrace the opportunity to lead innovative communications at Abdul Latif Jameel, where your expertise can drive significant organizational transformation.