Customer Services Specialist📣 Job Ad

Join Napco National as a Customer Service Senior Officer!

As a vital member of our team, you will coordinate daily operations with other senior officers to enhance the efficiency of our goods' daily shipments. Your responsibilities will include:

• Receiving, reviewing, and approving all credit notes while specifying reasons for returns.
• Processing invoices signed by customers and managing their archival.
• Fostering the learning and growth of team members through tailored career development plans and comprehensive training sessions.
• Coordinating with the CLD to secure necessary vehicles for delivery, while preparing related documentation prior to dispatching orders.
• Managing backorders and notifying the CSD Manager regarding any related shortages.

About Napco National:
Since our founding in 1956, we have been committed to transforming visions into reality, contributing to the growth of the national industry sector, and building a sustainable future for generations to come. Our company specializes in the manufacturing and marketing of plastic and paper packaging solutions, providing a variety of products and services to our customers across Saudi Arabia and beyond.

Join the Luxury Hospitality Team at Raffles Hotels & Resorts!
We are seeking a highly skilled and professional Butler to deliver exceptional personalized service to our VIP guests in Jeddah, Saudi Arabia. As a Butler, you will play a crucial role in ensuring that every guest's stay is extraordinary.

Key Responsibilities:

• Greet and escort VIP guests upon arrival and departure, offering a warm welcome
• Provide personalized check-in and check-out experiences, managing guest luggage and requests
• Coordinate dining, spa, transportation, and other guest services tailored to individual preferences
• Maintain detailed guest profiles including preferences and special requests
• Collaborate with departments for seamless service delivery
• Prepare guest rooms with personalized amenities
• Respond promptly to guest inquiries with professionalism
• Uphold guest confidentiality and security standards
• Demonstrate knowledge and respect for local customs

Qualifications:

• Minimum 2 years of experience as a Butler or in a similar role in a luxury hotel or resort
• Strong command of English; basic Arabic preferred
• Excellent grooming and communication skills
• Organizational abilities and multitasking skills
• Knowledge of Butler service standards preferred
• Professional demeanor with a passion for hospitality
• Flexibility to work various shifts
• Understanding of Middle Eastern hospitality standards