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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Receptionist at Hyatt House!
Be a part of a dynamic team that creates a welcoming environment for guests at Hyatt House.

About the Role:
The House Host is responsible for delivering exceptional service, maintaining cleanliness, and providing a comfortable atmosphere for guests. You'll be the face of our hotel, welcoming visitors and ensuring their needs are met.

Key Responsibilities:
  • Guest Experience: Greet every guest with a smile, use their name to personalize service, and provide quick assistance to enhance their stay.
  • Customer Service: Address guest inquiries and complaints courteously and efficiently, ensuring resolution and guest satisfaction.
  • Financial Accountability: Adhere to financial and record-keeping standards, ensuring accurate reporting of financial information.
  • Operational Duties: Answer phones, assist with registrations, control room keys, and provide information about hotel services and local attractions.
  • Team Collaboration: Work closely with colleagues and other departments to enhance guest satisfaction and maintain operational efficiency.

Qualifications:
We are looking for friendly, dedicated individuals with excellent communication skills and a passion for hospitality. If you are a team player dedicated to excellent service, we would love to have you join us.

Requirements

  • No experience required

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Inclusion is part of our work culture, and we welcome applicants with disabilities as well.
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Join Our Team as a Receptionist at Hilton!

Are you passionate about delivering exceptional customer service? At Hilton, we are seeking a Receptionist who will contribute to creating outstanding experiences for our guests from check-in through check-out.

Key Responsibilities:
  • Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
  • Manage guest queries and ensure timely resolution.
  • Conduct audits as required and keep management informed of guest feedback.
  • Sustain high levels of customer service consistently.
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