
Receptionist📣 Job Ad
in Hilton
1 day ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
Join Our Team as a Receptionist at Hilton!
Are you passionate about delivering exceptional customer service? At Hilton, we are seeking a Receptionist who will contribute to creating outstanding experiences for our guests from check-in through check-out.
Key Responsibilities:
Requirements:
Preferred Experience:
About Hilton:
Hilton is the leading global hospitality company with an impressive portfolio of brands. We are dedicated to providing exceptional guest experiences and nurturing our team members to create a bright future in hospitality together.
Are you passionate about delivering exceptional customer service? At Hilton, we are seeking a Receptionist who will contribute to creating outstanding experiences for our guests from check-in through check-out.
Key Responsibilities:
- Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
- Manage guest queries and ensure timely resolution.
- Conduct audits as required and keep management informed of guest feedback.
- Sustain high levels of customer service consistently.
- Participate in training and assist with the development of front office team members.
- Have a thorough understanding of hotel room categories, rates, packages, and promotions.
- Optimize room occupancy through effective up-selling techniques.
- Adhere to financial procedures regarding currency and payment acceptance.
- Follow hotel policies on security, fire regulations, and health and safety.
- Assist other departments when necessary.
Requirements:
- Previous experience in a customer-focused role.
- High school diploma or equivalent.
- Positive attitude and excellent communication skills.
- Strong commitment to high-quality customer service.
- Good grooming standards.
- Ability to work independently and as part of a team.
- Competent IT skills.
Preferred Experience:
- Experience in cash handling.
About Hilton:
Hilton is the leading global hospitality company with an impressive portfolio of brands. We are dedicated to providing exceptional guest experiences and nurturing our team members to create a bright future in hospitality together.
Requirements
- Requires 2-5 Years experience
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