Receptionist📣 Job Ad

Join Our Team as a Receptionist at Hilton!

Are you passionate about delivering exceptional customer service? At Hilton, we are seeking a Receptionist who will contribute to creating outstanding experiences for our guests from check-in through check-out.

Key Responsibilities:

• Provide reception services for guests, ensuring a warm welcome and efficient check-in/check-out process.
• Manage guest queries and ensure timely resolution.
• Conduct audits as required and keep management informed of guest feedback.
• Sustain high levels of customer service consistently.
• Participate in training and assist with the development of front office team members.
• Have a thorough understanding of hotel room categories, rates, packages, and promotions.
• Optimize room occupancy through effective up-selling techniques.
• Adhere to financial procedures regarding currency and payment acceptance.
• Follow hotel policies on security, fire regulations, and health and safety.
• Assist other departments when necessary.

Requirements:

• Previous experience in a customer-focused role.
• High school diploma or equivalent.
• Positive attitude and excellent communication skills.
• Strong commitment to high-quality customer service.
• Good grooming standards.
• Ability to work independently and as part of a team.
• Competent IT skills.

Preferred Experience:

• Experience in cash handling.

About Hilton:
Hilton is the leading global hospitality company with an impressive portfolio of brands. We are dedicated to providing exceptional guest experiences and nurturing our team members to create a bright future in hospitality together.

Join our team as a Receptionist!
We are pleased to announce our need for a receptionist (from people with disabilities). The work will be in Mecca in the hospitality and tourism departments in a dynamic and enjoyable environment.

Responsibilities:

• Providing customer service and welcoming visitors.
• Effective communication with all guests and collecting their feedback.

Qualifications:

• Holder of a diploma or bachelor’s degree, preferably in tourism and hospitality.
• One year or more of experience in reception or hospitality.
• Ready to start immediately.

We welcome applications from Saudi candidates only.

Reception in a restaurant located on the ground floor of a tower in the Al-Aziziyah neighborhood. There is social insurance for the job.