Receptionist📣 Job Ad

About our company:
With over 70 years of experience, Samir Trading & Marketing has established itself as a leading and esteemed business in Saudi Arabia. From its humble beginnings as Studio SAMIR in 1953, we have grown into a prominent player in the sales and marketing industry, delivering exceptional products and solutions to our valued clients.

Job overview:
As a Service Centre Receptionist, you will be responsible for greeting and assisting our repair service centre customers. Your duties will include receiving their products, inspecting them based on their complaints and described issues, performing initial troubleshooting, submitting products for service as per the product policy and warranty status, and informing customers about repair details while issuing related documents.

Qualification and Experience required:
- Diploma degree in Electronics.
- Preferably 2 years’ experience in a similar position.

Skills and Competencies required:
- Strong knowledge of electronic devices such as projectors, display panels, printers, and electronics overall.
- Good interpersonal skills, including professionalism, communication, being a team player, problem-solving, and punctuality, with an emphasis on customer service skills.
- Task-oriented with good time management skills.
- Proficiency in using Microsoft Office programs, data entry, email, etc.

About the Role:
We are seeking a friendly, organized, and professional Receptionist to be the first point of contact for our visitors and callers. The ideal candidate will manage the front desk, provide administrative support, and ensure a welcoming and efficient environment for all guests and employees.

Key Responsibilities and Duties:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (* pens, forms, and brochures).
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries.
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
• Order front office supplies and keep inventory of stock.
• Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.

Qualifications:

• High school diploma; additional certification in Office Management is a plus.
• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite.
• Professional attitude and appearance.
• Solid written and verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent organizational skills.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Good command of English (written and spoken).

Work Location:
Jeddah - Second Industrial City