Receptionist📣 Job Ad

Join Our Team as a Receptionist at Novotel Thakher Makkah!

Novotel Thakher Makkah, situated in the heart of the holy city of Makkah, is on the lookout for a professional and friendly Receptionist to enhance our service offerings. With 1461 rooms and suites, along with various dining options and amenities, we are committed to providing a unique experience for all visitors and pilgrims.

Key Responsibilities:

• Greet and check in guests, ensuring an efficient arrival process.
• Manage reservations and bookings through our computerized system.
• Handle incoming phone calls and emails in a prompt, professional manner.
• Provide general information and assistance to visitors and staff.
• Ensure the reception area is clean and organized.
• Perform administrative tasks such as data entry and filing.
• Coordinate with other departments for exceptional customer service.
• Assist with special projects or events as necessary.

Qualifications:

• Excellent communication skills in English and Arabic; knowledge of additional languages is a plus.
• Strong customer service orientation with a friendly demeanor.
• Previous experience as a receptionist or in a front desk role, preferably in hospitality.
• Proficient in Microsoft Office and adaptable to new software.
• Outstanding organizational and multitasking abilities.
• Detail-oriented with problem-solving skills.
• Willingness to work various shifts, including weekends and holidays.
• High school diploma or equivalent; a degree in hospitality or a related field is an advantage.

Join us in creating a tranquil environment for guests on their spiritual journey and ensure they feel at home with our exceptional service.

Join Rixos Hotels as a SPA Receptionist!
Are you passionate about delivering exceptional guest experiences? Rixos Hotels, a leader in luxurious hospitality, is seeking a dedicated SPA Receptionist to enhance our spa operations in King Abdullah Economic City, Makkah.

Key Responsibilities:

• Maintain clean, attractive, and well-stocked retail displays.
• Monitor Guest Service results and make improvements as needed.
• Send daily confirmation letters to guests with details of their requested services.
• Maintain thorough knowledge of all well-being services and departments, promoting offerings to guests.
• Notify management of any guest complaints promptly.
• Stay updated with local and international trends in beauty and wellness.
• Achieve sales targets as set by the manager.
• Assist in preparing revenue reports and stock counting.
• Support new team members with departmental orientation.

Qualifications:
Successful candidates will possess a high school diploma or higher qualification, along with a minimum of 1 year of experience in a similar role, preferably within the hospitality industry.

At Rixos Hotels, we pride ourselves on offering innovative guest experiences and ample opportunities for our employees to grow in their careers. If you thrive in a dynamic, guest-focused environment, we encourage you to apply!

Join Rixos Hotels as a Front Office Receptionist!
At Rixos, we believe in providing a luxurious experience for our guests, and we are seeking dynamic individuals to join our team. As a Front Office Receptionist, you will play a crucial role in delivering exceptional service and ensuring a warm welcome.

Job Responsibilities:

• Register and process check-ins and check-outs efficiently.
• Update guest information accurately into the system.
• Handle cashiering duties including foreign exchange transactions and night audits.
• Respond promptly and courteously to all guest inquiries and requests.
• Resolve guest complaints in a timely manner.
• Issue room key cards, ensuring guest security.
• Maintain cleanliness and organization of the front office area.
• Communicate effectively with the next shift for seamless operations.

Qualifications:

• University Degree in Hotel Management.
• Minimum of 1 year in a similar role at a star hotel.

Come and be a part of our team that is committed to providing memorable experiences for our guests!