Receptionist📣 Job Ad

Join Hilton as a Receptionist!
At Hilton, we're dedicated to providing exceptional guest experiences and we're looking for a Receptionist to join our team at DoubleTree by Hilton Madinah Gate. As a Receptionist, you will be the face of our hotel and will play a key role in ensuring our guests have a memorable stay.

Responsibilities:

• Provide reception services for guests, ensuring a seamless experience from check-in to check-out.
• Handle guest queries timely and effectively to achieve positive outcomes.
• Maintain communication with the Front Office Manager and Reception Supervisors regarding guest feedback.
• Demonstrate a high level of customer service and adhere to hotel policies.
• Contribute to training efforts for Night Team and other team members.
• Maximize room occupancy and use upselling techniques.
• Comply with security, fire regulations, and health and safety legislation.

Requirements:

• Previous experience in a customer-focused industry.
• Completion of high school certificate or equivalent.
• Strong communication skills and positive attitude.
• Commitment to high customer service standards.
• Ability to work independently and as part of a team.

Desirable:

• Experience in cash handling.

Embrace the opportunity to work with one of the world’s leading hospitality brands. Join Hilton and help us deliver remarkable experiences to our guests every day!

Join Us as a Receptionist!
We are seeking a well-organised and personable individual to join our real estate organisation as a Receptionist. In this pivotal role, you will be the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment at our front desk. If you thrive on delivering exceptional customer service, have strong communication skills, and take pride in creating a positive first impression, we encourage you to apply.

Key Responsibilities:

• Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.
• Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.
• Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
• Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.
• Manage incoming and outgoing mail, deliveries, and courier services.
• Support administrative tasks such as data entry, filing, and document management.
• Assist with calendar management, visitor logs, and related security procedures.
• Provide accurate information about the company’s services, office procedures, and facilities to visitors and callers.
• Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.

Essential Qualifications:

• Previous experience in a receptionist, front desk, or customer service role is preferred.
• Excellent verbal and written communication abilities, with a polite and professional demeanour.
• Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.
• Proficiency with Microsoft Office Suite and familiarity with office equipment.
• Ability to respond to enquiries confidently and resolve minor issues independently.
• Fluency in English is essential; additional language skills are considered an asset.

Key Skills and Attributes:

• Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.
• A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.
• Strong customer focus, with a positive attitude and commitment to providing high-quality service.
• Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.
• Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.

If you are passionate about delivering exceptional first impressions and are eager to contribute to a welcoming and efficient office environment within the real estate industry, we invite you to submit your application.
Join us in providing outstanding service to our clients, visitors, and staff as a valued member of our team.

Join Rixos Hotels as a SPA Receptionist!
Are you passionate about delivering exceptional guest experiences? Rixos Hotels, a leader in luxurious hospitality, is seeking a dedicated SPA Receptionist to enhance our spa operations in King Abdullah Economic City, Makkah.

Key Responsibilities:

• Maintain clean, attractive, and well-stocked retail displays.
• Monitor Guest Service results and make improvements as needed.
• Send daily confirmation letters to guests with details of their requested services.
• Maintain thorough knowledge of all well-being services and departments, promoting offerings to guests.
• Notify management of any guest complaints promptly.
• Stay updated with local and international trends in beauty and wellness.
• Achieve sales targets as set by the manager.
• Assist in preparing revenue reports and stock counting.
• Support new team members with departmental orientation.

Qualifications:
Successful candidates will possess a high school diploma or higher qualification, along with a minimum of 1 year of experience in a similar role, preferably within the hospitality industry.

At Rixos Hotels, we pride ourselves on offering innovative guest experiences and ample opportunities for our employees to grow in their careers. If you thrive in a dynamic, guest-focused environment, we encourage you to apply!