Receptionist📣 Job Ad
in Miraval Resorts & Spas
24 days ago
| Contract Type | Full-time | |
| Workplace type | On-site | |
| Location | Makkah |
Join our serene and transformative team at Miraval The Red Sea. As a Recreation Receptionist, you will be the welcoming face of our Serenity Center and Body Mindfulness Center. Your role is crucial in guiding guests on their wellness journeys with warmth and professionalism. Key Responsibilities:
- Guest Reception & Support: Greet guests with care, manage bookings, and ensure a pleasant check-in/check-out experience.
- Operational Support & Flexibility: Maintain cleanliness and organization, coordinate with teams, and adapt to operational needs.
- Guest Engagement & Experience Enhancement: Foster personalized relationships and guide guests towards meaningful experiences.
- Safety, Cultural Sensitivity & Environment: Ensure operations follow health protocols and maintain a respectful environment.
- Cashiering & Reporting: Handle transactions accurately and assist with inventory management.
- Upselling, Retail & Revenue Contribution: Promote services and products, contributing to overall revenue goals.
- Team Collaboration & Communication: Work closely with various teams for smooth operations.
- Minimum 1 year experience in a similar role within a wellness or luxury hospitality setting.
- Familiarity with POS systems and basic reporting procedures.
- Proficiency in English, with Arabic being a plus.
- Experience in upselling services or retail preferred.
- Strong guest communication skills.
- High attention to detail.
- Ability to multitask in a fast-paced environment.
- Comfort in a multicultural setting.
- Proficient with digital tools for scheduling and payments.
Requirements
- Requires 2-5 Years experience
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