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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Reservation Agent

At IHG Hotels & Resorts, we are dedicated to delivering True Hospitality for Good. As part of our commitment to excellence, we are searching for a skilled Reservation Agent to join our team in Mecca, Makkah, Saudi Arabia.

About the Role:
The Reservation Agent will play a vital role in providing outstanding customer service to our guests. This role involves managing reservations efficiently and ensuring that our guests have an exceptional experience from the very first interaction.

Key Responsibilities:
  • Handle incoming reservation requests and inquiries in a professional manner.
  • Provide information about hotel services, room availability, and rates.
  • Process and confirm reservations accurately and in a timely manner.
  • Assist guests with modifications or cancellations as necessary.
  • Maintain a positive and professional relationship with guests to enhance their experience.

Qualifications:
While there might be specific criteria listed, we encourage you to apply even if you don't meet every requirement. Passion for hospitality and a willingness to learn are highly valued at IHG Hotels & Resorts.

About Us:
With over 6,300 hotels across more than 100 countries, IHG Hotels & Resorts encompasses a diverse portfolio of 19 hotel brands. Be part of our mission to create memorable experiences for our guests. We welcome applicants who are committed to providing excellent customer service and thrive in a dynamic environment.

Requirements

  • No experience required

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