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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
Join Our Team as a Reservations Agent!

Jumeirah Group, renowned for its luxury hospitality, is seeking a dedicated Reservations Agent for our esteemed Reservations Department at Jumeirah Jabal Omar Makkah. Here, we promise an experience beyond expectations and a commitment to excellence.

Key Responsibilities:
  • Respond to emails within 24 hours and prioritize urgent inquiries.
  • Answer calls promptly and professionally, adhering to IFH & LQA standards.
  • Gather and update guest details in our Opera system accurately.
  • Communicate last-minute changes effectively to relevant departments.

Candidate Profile:
Essential:
  • Ability to multitask in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Proficiency in MS Office.
Desired:
  • Experience in luxury hospitality is preferred.
  • Previous roles in reservations will be highly regarded.

Benefits:
We offer a competitive salary in Saudi Riyals along with generous food and beverage benefits, reduced rates across our properties, comprehensive healthcare, annual leave, and more, designed to attract high performers looking for a rewarding career in luxury hospitality.

Requirements

  • Requires 2-5 Years experience

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