Reservations Agent📣 Job Ad

• Converting inquiries into contracted business quickly.
• Responding positively to sales inquiries to develop future leads.
• Responding to customers in a highly professional manner.
• Ensuring all reservations are completed accurately to meet the Guest's expectations.
• Providing prompt service while maintaining the hotel's brand standards.

• A passion for delivering great customer service.
• Excellent communication skills and a professional telephone manner.
• Outstanding administration and organizational skills.
• Intermediate computer proficiency.

• Act as the first inquiry line for room reservations.
• Convert inquiries into confirmed bookings quickly and efficiently.
• Identify potential sales leads for future business.
• Maintain professional communication standards while ensuring reservations are accurate and meet guest expectations.
• Always uphold the hotel’s brand standards while providing prompt and efficient service.

• A passion for exceptional customer service.
• Professional telephone manner and strong communication skills.
• Excellent organizational and administrative skills.
• Intermediate level of computer proficiency.

• Prior experience in a reservations setting.
• Tertiary education or collegiate-level degree.

We are seeking a skilled Florist to create beautiful floral arrangements and provide exceptional customer service in our flower shop. The ideal candidate will be responsible for designing custom bouquets, maintaining fresh flower inventory, processing orders, and advising customers on flower selection for various occasions including weddings, funerals, and special events. Key responsibilities include arranging flowers according to customer specifications, caring for plants and flowers to ensure freshness, managing cash transactions, and maintaining a clean and organized work environment.