Sales Coordinator📣 Job Ad

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Sales Coordinator to support its Sales & Marketing department. This role is based in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche. The Sales Coordinator will manage administrative tasks, prepare sales documentation, and serve as a key point of contact for clients, contributing to the hotel's success and upholding the brand's standards.

Key Responsibilities

• Perform general office duties to support the Sales & Marketing team, including filing, sending emails, typing, faxing, and copying.
• Prepare essential sales-related documents throughout the sales process, such as proposals, contracts, and banquet event orders.
• Promote awareness of the brand image both internally and externally.
• Gather and assemble information packages, including brochures and promotional materials.
• Utilize sales techniques that maximize revenue while diligently maintaining existing guest loyalty to Marriott.
• Enter, retrieve, reconcile, and verify information in sales software, including details on commissions, leads, and third parties.
• Respond to guest inquiries regarding property facilities and services, such as hours of operation, rates, room types, packages, promotions, entertainment, restaurants, and special events.
• Serve as the primary point of contact for clients, communicating via phone and email to address questions and requests.
• Adhere to all company policies and procedures, ensuring a clean and professional uniform and personal appearance.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs with genuine appreciation.
• Communicate with others using clear and professional language, preparing and reviewing written documents accurately and completely, and answering telephones with appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team goals and responding appropriately to concerns.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Proficiency in Sales Techniques.
• Ability to foster Guest Loyalty.
• Strong Communication skills.
• Demonstrated Professionalism.
• Effective Teamwork capabilities.

Work Environment and Contract Details

This is a full-time contract position classified as Non-Management. The role is located in Jeddah, Makkah, Saudi Arabia, specifically in the Al Hamra District, Southern Corniche, Jeddah, 21493. This is not a remote position. The Ritz-Carlton Hotel Company, *** is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.