Technical Support Specialist📣 Job Ad

Join Americana as a Key Account Sales Representative!

We are looking for a passionate and driven individual to drive sales of our products through proactive engagement and relationship management with customers. As the primary point of contact, you will ensure that customer needs and expectations are met throughout the purchasing process, effectively managing consignment stock and executing store visits.

Key Responsibilities:

• Serve customers by selling products and fulfilling their needs.
• Manage existing accounts and establish new accounts by planning and organizing your daily work schedule.
• Monitor competition to gather information on pricing, products, and suppliers.
• Resolve customer complaints and develop solutions.
• Ensure compliance with company policies and health, safety, and environmental regulations.
• Prepare sales reports for the branch supervisor, including successful visits and collections.

Qualifications:
Technical high school education or above with 1-3 years of relevant experience. Strong knowledge of sales fundamentals and teamwork skills are essential for this role. If you're ready to contribute to the team and help drive our success, we encourage you to apply!

Join Americana Foods as a Production Supervisor!
We are seeking a dedicated and skilled professional to oversee our industrial production processes in Jiddah, Makkah. Your role will involve supervising and organizing the work of employees during their shifts in our production areas.

Key Responsibilities:

• Continuous Improvement: Identify and implement opportunities for enhancing production efficiency and quality.
• Problem Solving: Resolve production issues related to equipment malfunctions, quality concerns, and workforce challenges.
• Safety Regulations: Enforce safety protocols to ensure compliance with health regulations and maintain a secure working environment.
• Operational Efficiency: Optimize production processes and develop schedules to effectively meet demand.
• Quality Control: Monitor adherence to quality standards and address any deviations promptly.
• Inventory Management: Oversee inventory levels, coordinating with procurement and logistics.
• Documentation: Maintain accurate production records and generate reports as needed.

Qualifications:

• BA or ** in Veterinary, Agriculture, or Food Processing.
• 5+ years of experience in FMCG, preferably in the food sector.

Core Competencies:

• Customer Centricity
• Effective Communication and Teamwork
• Creativity and Innovation
• Critical Thinking and Problem Solving

Join our team and help us continue to push the boundaries of quality, taste, and food safety in the MENA region!

Join Raffles Hotels & Resorts as a Hostess!
At Raffles Jeddah, we pride ourselves on providing exceptional hospitality in a world-class environment. As a Hostess, you will play a pivotal role in ensuring our guests enjoy a welcoming and memorable dining experience.

Key Responsibilities:

• Greet guests warmly upon their arrival.
• Manage reservations and optimize seating arrangements diligently.
• Escort guests to tables and provide menus.
• Collaborate with the kitchen and waitstaff for seamless operations.
• Maintain cleanliness and organization within the dining and reception areas.
• Handle phone and online reservations efficiently.
• Deliver outstanding customer service by addressing inquiries and resolving issues.
• Stay knowledgeable about menu items and special events.
• Assist in organizing special functions during high-demand periods.
• Promote menu specials to enhance revenue and guest satisfaction.
• Adhere to all company policies regarding customer service.

Qualifications:

• Minimum 1 year of experience in a similar hospitality role.
• Demonstrated excellent customer service skills.
• Strong communication abilities, particularly in English.
• Cultural awareness and sensitivity to local customs.
• Exceptional multitasking and organizational skills.
• Detail-oriented, particularly with reservation management.
• Basic math skills are required.
• Flexibility to work various shifts, including evenings and weekends.
• Professional appearance and hygiene.
• Problem-solving skills for efficient guest concern resolution.
• Familiarity with reservation systems is a plus.
• A commitment to teamwork and improving service quality.