Waiter📣 Job Ad

Join Sofitel, where hospitality meets luxury! We are seeking a professional and friendly Waiter to join our team in Madinah, Saudi Arabia. In this role, you will play a crucial part in delivering exceptional dining experiences to our guests while upholding the highest standards of service.

Key Responsibilities:

• Greet and seat guests, present menus, and make recommendations.
• Take accurate food and beverage orders, using our POS system efficiently.
• Serve food and drinks in a timely and professional manner.
• Ensure proper table settings and cleanliness.
• Maintain a thorough knowledge of menu items, specials, and preparation methods.
• Process payments accurately.
• Collaborate with kitchen staff for timely food preparation.
• Address guest concerns promptly and professionally.
• Follow all food safety and hygiene policies.
• Contribute to a positive team environment.

Qualifications:

• Minimum of 1 year experience in food and beverage service in a luxury hotel.
• Secondary education or equivalent.
• Fluency in Arabic and English.
• Excellent knowledge of food service and etiquette.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Physical stamina to stand for extended periods.
• Food safety certification (preferred).

We foster an inclusive company culture and aim to recruit diverse talents.

Join Our Team as a Waiter/Waitress!
Swissôtel Hotels & Resorts is renowned for its dedication to providing exceptional hospitality experiences, and we are excited to welcome new talent to our team through the Tamayyaz Program. This program aims to empower Saudi nationals with the necessary skills and knowledge in the hospitality field.

About the Role: As a Waiter/Waitress, you will report directly to the F&B Supervisor and play a crucial role in delivering high-quality service to our guests. Your responsibilities will include:

• Timely setup of Food & Beverage outlets.
• Maximizing monthly revenue while controlling operational expenses.
• Directly communicating with guests to ensure satisfaction and handling their needs.
• Maintaining cleanliness and organization within the outlet.
• Participating in regular training sessions to enhance service quality.

What We Are Looking For:
This position is open for Saudi nationals only, including fresh graduates. Candidates should possess basic English skills and demonstrate a passion for the hospitality industry. We value interpersonal skills, teamwork, and a commitment to guest satisfaction.

Qualifications:

• Open to candidates with little to no experience.
• Strong communication and interpersonal skills.
• Ability to work flexible hours and maintain a courteous demeanor with guests.

Be part of our exciting journey at Swissôtel Al Maqam, where we create unforgettable memories for our guests!

About the Company
Welcome to Plaza Premium Group, a global leader in airport hospitality committed to "Making Travel Better". We're a dynamic team bringing together diverse backgrounds and perspectives to create a legacy in the travel industry.

Job Scope
As a Waiter/Waitress, you will be at the forefront of our service operations, responsible for ensuring a high-quality experience for our guests in our airport lounges. Your passion and dedication will help craft exceptional dining experiences.

Job Responsibilities

• Perform all lounge duties professionally in alignment with Plaza Premium Group standards.
• Handle guest admission processes smoothly while maintaining a professional demeanor.
• Prepare and serve food & beverages, providing recommendations to guests.
• Restock supplies as necessary throughout your shift.
• Ensure cleanliness and organization of the lounge area.
• Follow health and safety standards diligently.
• Act as a brand ambassador by maintaining uniform standards.

Job Requirements

• Minimum 12 years’ experience in Food & Beverage operations, preferably in hotel or catering.
• Ability to work effectively in a bar setting.
• Excellent customer service and interpersonal skills.
• Good command of spoken English.

Join us today and be part of a family that values passion, integrity, and innovation in providing outstanding customer service.