Waiter📣 Job Ad

Join Sofitel, where hospitality meets luxury! We are seeking a professional and friendly Waiter to join our team in Madinah, Saudi Arabia. In this role, you will play a crucial part in delivering exceptional dining experiences to our guests while upholding the highest standards of service.

Key Responsibilities:

• Greet and seat guests, present menus, and make recommendations.
• Take accurate food and beverage orders, using our POS system efficiently.
• Serve food and drinks in a timely and professional manner.
• Ensure proper table settings and cleanliness.
• Maintain a thorough knowledge of menu items, specials, and preparation methods.
• Process payments accurately.
• Collaborate with kitchen staff for timely food preparation.
• Address guest concerns promptly and professionally.
• Follow all food safety and hygiene policies.
• Contribute to a positive team environment.

Qualifications:

• Minimum of 1 year experience in food and beverage service in a luxury hotel.
• Secondary education or equivalent.
• Fluency in Arabic and English.
• Excellent knowledge of food service and etiquette.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Physical stamina to stand for extended periods.
• Food safety certification (preferred).

We foster an inclusive company culture and aim to recruit diverse talents.

Join the Rayhaan Hotels & Resorts Team!
As a Waiter / Waitress, you will play a crucial role in providing an exceptional dining experience for our guests.

Key Responsibilities:

• Perform all necessary tasks to service Food & Beverage according to the hotel's performance standards.
• Greet & seat customers and serve them in a professional, discreet & personalized manner.
• Acquire in-depth knowledge of the Food & Beverage menu to assist and advise guests.
• Consistently monitor the quality of Food & Beverage being served.
• Maintain hygiene and cleanliness standards in the outlet and service equipment.
• Prepare for all service operations before, during, and after the service.
• Use up-selling techniques to exceed guest expectations and increase revenue.
• Ensure compliance with health, safety, and environmental policies and procedures.

Skills Required:

• Excellent customer service skills.
• Ability to work efficiently in a team.
• Strong knowledge of Food & Beverage service standards.
• Attention to detail and quality.

Join Our Team as a Waiter/Waitress!
Swissôtel Hotels & Resorts is renowned for its dedication to providing exceptional hospitality experiences, and we are excited to welcome new talent to our team through the Tamayyaz Program. This program aims to empower Saudi nationals with the necessary skills and knowledge in the hospitality field.

About the Role: As a Waiter/Waitress, you will report directly to the F&B Supervisor and play a crucial role in delivering high-quality service to our guests. Your responsibilities will include:

• Timely setup of Food & Beverage outlets.
• Maximizing monthly revenue while controlling operational expenses.
• Directly communicating with guests to ensure satisfaction and handling their needs.
• Maintaining cleanliness and organization within the outlet.
• Participating in regular training sessions to enhance service quality.

What We Are Looking For:
This position is open for Saudi nationals only, including fresh graduates. Candidates should possess basic English skills and demonstrate a passion for the hospitality industry. We value interpersonal skills, teamwork, and a commitment to guest satisfaction.

Qualifications:

• Open to candidates with little to no experience.
• Strong communication and interpersonal skills.
• Ability to work flexible hours and maintain a courteous demeanor with guests.

Be part of our exciting journey at Swissôtel Al Maqam, where we create unforgettable memories for our guests!