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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationMakkah
About the Job:
A Waiter/Waitress at Hilton is responsible for providing guests with food and beverages in an efficient manner while adhering to proper procedures and company standards. This role is essential in delivering an exceptional hospitality experience through excellent customer service and professionalism.

Responsibilities:
  • Manage an efficiently operated service shift according to agreed standards and regulations.
  • Use every opportunity to gain knowledge in all areas of service operations.
  • Ensure timely delivery of food and beverages to all tables.
  • Maintain cleanliness of equipment and the outlet according to health and safety standards.
  • Demonstrate full knowledge of all food and beverage menus and provide explanations and recommendations to guests.
  • Comply with company health, safety, and fire regulations and procedures.
  • Adhere to company disciplinary policies when necessary.
  • Maximize revenue and guest satisfaction through upselling and delivering excellent customer service.
  • Meet or exceed monthly sales and performance targets.

Required Qualifications and Skills:
  • Previous customer service experience, preferably at a supervisory level or above.
  • Friendly personality with a professional appearance.
  • Strong ability to listen and respond courteously to guest needs.
  • Excellent communication, interpersonal, and teamwork skills.
  • Ability to work efficiently under pressure with a high level of accountability and attention to detail.
  • Passion for delivering outstanding guest experiences.

Preferred Qualifications:
  • Previous experience in hospitality or beverage service roles.
  • Strong commitment to delivering high levels of guest satisfaction.

About Working at Hilton:
Hilton is a global leader in the hospitality industry, committed to delivering exceptional guest experiences through its dedicated team members. The company values innovation and technology to enhance the guest experience.

Requirements

  • Requires 2-5 Years experience

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Raffles Hotels & Resorts

Full-time
Join Raffles The Red Sea as a Waiter/Waitress
Be part of Raffles & Fairmont the Red Sea, a nature-focused resort offering unparalleled experiences to our guests along the kingdom's stunning coastline. Our resort features 361 rooms, an array of dining options, and a commitment to sustainable development.

Responsibilities:
  • Guest Service Excellence: Provide courteous, professional food and beverage service at all times, anticipating guest needs and preferences to exceed expectations.
  • Operations: Serve and clear food and beverage items efficiently, ensuring tables are set and maintained to service standards.
  • Financial & Quality Standards: Support daily financial targets, following all financial procedures and maintaining compliance with quality benchmarks.
  • Health, Safety & Hygiene: Ensure adherence to health and hygiene standards, including HACCP and emergency procedures.
  • Teamwork & Communication: Communicate effectively with team members and management, attending necessary meetings and supporting other departments.
  • Additional Responsibilities: Perform additional duties as assigned and contribute to sustainability initiatives.

Qualifications:
  • Open to Saudi Nationals only.
  • 1-2 years of experience in a similar role, preferably in luxury hospitality.
  • High school diploma or equivalent preferred.
  • Strong communication skills; additional languages are a plus.
  • Excellent guest engagement skills and ability to thrive in a fast-paced environment.

Join Us:
Take the opportunity to work in a prestigious luxury hospitality environment with competitive salary, benefits, and opportunities for career growth.

breifcase2-5 years

locationMakkah

5 days ago