Call Center Agent

Workplace: Local Bank Job Description: Looking for candidates for the customer service vacancy in the local bank's call center, to provide support and respond to inquiries over the phone with high professionalism, within a distinguished work environment and fast developmental opportunities for the diligent and qualified. Tasks: Receiving customer calls and responding to their inquiries in English. Providing accurate information about the bank's services and products. Complying with approved policies and directions. Required Qualifications: Proficiency in English is a basic requirement. Good communication skills and the ability to deal with customers. Seriousness and commitment and a love for learning and development. Qualification (Diploma or higher). Excellent and motivating work environment. Opportunities for development and promotion in a short period for the distinguished.

Here's the resulting JSON: { "originalTextLanguage": "Arabic", "translatedText": "A company operating for a large government sector announces its need for a large number of employees to work in:

Job title: Customer Service Specialist
Location: Riyadh only
Working hours: Shifts change over 24 hours

Conditions:
• Diploma or higher qualification
• Experience is preferred
• Seriousness and commitment

• Salary: 5,500
• Training and development
• Stable work environment
• Monthly bonuses in case of commitment and high performance


" }

We are looking for a customer service representative to join our call center team, where you will be responsible for responding to customer inquiries over the phone and providing appropriate solutions to their problems and requests. Responsibilities include documenting calls in the system, following up on customer cases, transferring complex calls to the relevant departments, and working to achieve high levels of customer satisfaction. The ideal candidate should have excellent communication skills, the ability to handle work pressure, proficiency in using computers and electronic systems, and commitment to the required quality standards.