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SalarySalarySR 5,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Nuzha, Riyadh
We are looking for a customer service representative in the call center and reception department to join our team at the beauty clinics, with the aim of providing an exceptional experience for clients through responding to inquiries, scheduling appointments, and providing the necessary support in a professional manner that reflects the quality of the clinic's services.
Requirements:
Previous experience in customer service, preferably in beauty clinics or the healthcare sector.
The ability to handle work pressure and multiple calls at the same time.
Welcoming and greeting customers in a professional manner.
Accurate data entry and opening of medical files.
Proficient in using computers.
Neat and professional appearance.
 

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • Requires 2-5 Years experience
  • Intermediate in English

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Bevatel

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Join Bevatel as a Call Centre Agent!
Bevatel is a leading Saudi company specialized in delivering advanced cloud-based contact center systems and unified communication solutions. We are currently seeking a dedicated Call Centre Agent to join our dynamic team.

Key Responsibilities:
  • Answer incoming calls and make outbound calls as required.
  • Handle customer inquiries, complaints, and requests efficiently.
  • Provide accurate information about products, services, and company policies.
  • Resolve issues and escalate complex cases to the appropriate department when needed.
  • Maintain detailed and accurate records of customer interactions in the system.
  • Follow call center scripts, procedures, and quality standards.
  • Achieve individual and team performance targets (KPIs).
  • Ensure customer satisfaction and maintain professional communication at all times.

Requirements:
  • Bachelor’s degree is a plus.
  • Previous experience in a call center or customer service role preferred.
  • Strong communication and interpersonal skills.
  • Perfect command of English; additional languages are a plus.
  • Ability to work under pressure and handle difficult situations calmly.
  • Basic computer skills and familiarity with CRM systems.

Working Conditions:
  • Shift-based work (may include weekends or holidays).
  • Office-based or remote work as applicable.

Skills & Competencies:
  • Excellent verbal communication.
  • Active listening skills.
  • Problem-solving abilities.
  • Time management and multitasking.
  • Customer-focused attitude.

breifcase2-5 years

locationRiyadh

6 days ago