Consultant – Premium Residency📣 Job Ad

About the Role

Fragomen is seeking a dedicated Consultant – Premium Residency to join their team in Riyadh, Saudi Arabia. This permanent, full-time position is within the Premium Residency team and focuses on delivering high-quality consultancy services related to Saudi Arabia's Premium Residency program. The role involves managing the end-to-end casework for corporate clients and their assignees, ensuring strict compliance, accuracy, and an exceptional standard of client service. The Consultant will act as a key liaison between internal teams, clients, and government entities to facilitate the smooth and timely processing of applications.

Fragomen is a global immigration services provider that helps individuals and businesses navigate immigration complexities. As a diverse, forward-thinking, global business, Fragomen combines deep expertise with innovative technology to simplify the immigration process and drive strategic success for its clients.

Key Responsibilities

• Manage the full lifecycle of Premium Residency cases, encompassing assessment, documentation, application preparation, submission, and follow-up.
• Serve as the primary point of contact for clients and assignees, providing clear guidance on processes, timelines, and requirements.
• Conduct eligibility assessments and consultation calls for prospective applicants.
• Coordinate effectively with internal stakeholders and government entities to advance application progress.
• Monitor case progress diligently and proactively address any delays or emerging issues.
• Ensure all cases adhere to internal compliance standards and all relevant regulatory requirements.
• Maintain accurate and up-to-date case records and documentation within internal systems.
• Support timely and accurate billing by ensuring the completion of required milestones and documentation.
• Contribute to ongoing process improvements and knowledge sharing initiatives within the team.

Qualifications and Requirements

• Bachelor's degree or equivalent experience is required.
• Possess 3 to 6 years of experience in immigration, global mobility, or PRO services specifically within Saudi Arabia.
• Experience handling Premium Residency or other complex immigration cases is preferred.
• Demonstrate strong knowledge of Saudi immigration processes and government procedures.
• Exhibit excellent communication and client management skills.
• Possess strong organizational skills with the proven ability to manage multiple cases concurrently.
• Maintain a high level of attention to detail and accuracy in all work.
• Ability to work effectively under pressure and consistently meet deadlines.
• Adopt a proactive and solution-oriented approach to challenges.
• Fluency in English is required.

Skills and Competencies

• Immigration
• Global mobility
• PRO services
• Premium Residency
• Complex immigration cases
• Saudi immigration processes
• Government procedures
• Communication
• Client management
• Organizational skills
• Attention to detail
• Ability to work under pressure
• Ability to meet deadlines
• Proactive approach
• Solution-oriented approach
• Arabic language skills are preferred.

Work Details

This is a permanent, full-time position based in Riyadh, Saudi Arabia. The role requires a dedicated professional to manage complex immigration casework within the Premium Residency program.