Customer Service Representative

Saudi nationals are required for the position of Marketing and Customer Service at a company specialized in the manufacturing and implementation of wooden works such as doors, cabinets, and more... - Job responsibilities: - Responding to inquiries and questions. - Preparing periodic reports on old and new customers. - Managing communication records and customer data. - Ensuring the customer's complete knowledge of the desired product or service and providing them with other offered services and available products. - Conducting customer satisfaction surveys about the provided work. - Maintaining accurate customer records and updating them regularly. - Field follow-up with customers. - Managing order, purchase, and return records. - Marketing and content management. - Required skills: - Written and verbal communication skills. - Ability to negotiate and solve problems. - Commitment to professional ethics and the highest standards of behavior. - Follow-up. - Persuasion. - Polite behavior and good appearance. - Working hours: 6 days a week, with Friday as a day off.