Customer Services Manager📣 Job Ad

• Lead customer service representatives in providing technical support.
• Manage client relationships to ensure high satisfaction levels.
• Develop and implement procedures for resolving issues.
• Guide and train team members on resolving technical problems.
• Collaborate with internal teams for customer success strategies.
• Stay updated on geospatial technology trends.
• Create and maintain documentation for support processes.
• Oversee team performance to meet service level agreements.

• Master’s degree in Geospatial Information or related field.
• Professional certifications in Geospatial Technology (*, ESRI Technical Certification).
• Experience in customer service management, preferably in the geospatial industry.

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to prioritize and manage multiple projects.
• Proficiency with geospatial software such as ESRI or ArcGIS.
• Collaborative teamwork skills.

Job Title:
Investor Relations and Events Manager

Work Location:
Riyadh

Job Description:
We are looking for a professional leadership personality with high communication and relationship-building skills to fully manage and organize the Investor Club's events and evenings, attracting investors and entrepreneurs, and creating a unique experience for attendees, with the ability to manage events professionally and achieve continuous growth in the network of relationships and memberships.

Tasks and Responsibilities:

• Full supervision of organizing and managing the Investor Club's events and evenings.
• Welcoming guests and investors and building long-term professional relationships with them.
• Attracting new investors and businessmen to attend events and join the club.
• Coordinating with speakers, partners, sponsors, and participating projects.
• Managing the events schedule and ensuring they are executed professionally and with high quality.
• Following up with attendees and communicating with them before and after events.
• Supervising the organizing team and ensuring the site and services are ready.
• Preparing periodic reports on the results of the events, attendance numbers, and resulting partnership opportunities.
• Developing new ideas for events and investment programs to increase interaction and growth.
• Representing the club professionally in front of investors, partners, and various entities.
• Following up on memberships and public relations and activating the club's communication network.

Required Qualifications:

• Social and articulate personality with a strong presence.
• Experience in event management, public relations, or business development.
• High ability in persuasion, negotiation, and relationship building.
• Excellent communication and customer service skills.
• Ability to work under pressure and organize multiple tasks simultaneously.
• Preferably having a network of relationships with investors and entrepreneurs within Saudi Arabia.
• Proficiency in using WhatsApp, communication platforms, and organizational and follow-up tools.

Benefits:

• Working in a professional investment environment with a strong network of relationships.
• Opportunities for growth and career expansion.
• Performance-related bonuses and incentives linked to event management success.
• Direct presence in the investors and entrepreneurs community.

HR Operations & Executive Personal Assistant

Location: Riyadh  Sector: services 

Role Overview

We are seeking a proactive and detail-oriented Saudi National to join our team as an Executive Personal Assistant with a heavy focus on Human Resources and Government Relations. The ideal candidate will bridge the gap between executive administration and government platform compliance, ensuring all labor-related operations run seamlessly.

Key Responsibilities

• Platform Management: Full ownership of Qiwa, GOSI, Mudad, and Muqeem.

• Contracting: Drafting, uploading, and managing digital employment contracts via Qiwa.

• Compliance: Ensuring the Wages Protection System (WPS) via Mudad is compliant and resolving any "justification" flags.

• GOSI Administration: Managing monthly contributions, registering new hires, and processing terminations.

• Executive Support: Managing calendars, scheduling meetings, and handling professional correspondence for the group manager

• Saudization Monitoring: Monitoring the Nitaqat status and providing updates on local labor law changes.

Requirements

• Nationality: Saudi National (Required for GOSI/Qiwa portal access and Saudization targets).

• Experience: 2+ years in HR Administration or as a Government Relations Officer (GRO).

• Technical Skills: Expert-level proficiency in the MHRSD ecosystem (Qiwa, GOSI, Mudad).

• Languages: Fluent in Arabic and [English/Other].

• Software: Proficiency in Microsoft Office 365 (Excel is a must for payroll auditing).

What We Offer

• Competitive salary based on experience (Range: SAR 4000).

• Standard medical insurance and benefits.

• A professional environment with opportunities for growth in HR management.

How to Apply

Please send your CV and a brief cover letter highlighting your experience with Qiwa and Mudad to: g@**************************