Customer Services Specialist📣 Job Ad

in Csmena

about 18 hours ago

	Contract Type	Full-time
	Workplace type	On-site
	Location	Riyadh

Join Our Team as a Customer Service Representative!
CsMena is a prominent provider of communication management services based in Riyadh, Saudi Arabia. We pride ourselves on delivering high-quality outsourcing services, particularly in call center operations. Join our dedicated team that is committed to ensuring exceptional service for clients across various sectors such as e-commerce, healthcare, telecommunications, and hospitality.

Role Overview:
This full-time, on-site position involves managing both incoming and outgoing calls, promptly resolving customer queries, and ensuring overall customer satisfaction through excellent service.

Key Responsibilities:

Handle customer inquiries via phone.
Manage complaints effectively and provide resolutions.
Perform administrative tasks as required.
Ensure customer satisfaction and loyalty.

Qualifications:

Proficiency in English (B1 - C1).
Strong customer service and customer support skills.
Effective communication and interpersonal abilities.
Capability to multitask and work under pressure.
A minimum of 1 year of experience in customer service.
Willingness to work shifts (24/7).

Join CsMena and help us continue to provide top-tier customer service in a dynamic work environment!

Requirements

Requires 2-5 Years experience

Similar Jobs

Customer Services Specialist

📣 Job Ad

MBN Real Estate Company

Full-time

Join our team at شركة ام بي ان العقارية MBN!
We are seeking a dedicated Customer Services and Real Estate Marketing Specialist to enhance our client interactions and marketing initiatives. You will play a pivotal role in addressing client needs and driving sales opportunities.

Responsibilities:

Receive and comprehend client inquiries through phone and social media.
Follow up with potential clients and convert inquiries into sales opportunities.
Manage and continuously update the customer database.
Participate in developing and executing real estate marketing plans.
Post real estate advertisements on various platforms.
Coordinate with sales teams to ensure an exceptional customer experience.
Prepare weekly reports on customer inquiries, conversion rates, and sales.
Support promotional and advertising campaigns, both digital and field-based.

Qualifications:

Relevant educational qualification (Diploma or Bachelor’s degree in Marketing, Business Administration, or equivalent).
Minimum of 1 year of experience in real estate marketing or customer service.
Proficiency in computer usage and social media platforms.
Excellent communication and persuasion skills.
Professional appearance and ability to interact with various client demographics.
English language proficiency in speaking and writing is preferred.
Commitment to work schedule and performance discipline.

2-5 years

Riyadh

26 days ago

Customer Services Specialist

📣 Job AdNew

dawaak medical clinic

Full-time

About the Role:
As a Customer Service Specialist at Dawaak Medical Clinic, you will play a pivotal role in ensuring customer satisfaction. You will be responsible for direct support and assistance to customers interacting with the clinic. This position involves addressing inquiries, resolving issues, providing advice on products and services, and ensuring complete customer satisfaction.

Key Responsibilities:

Respond to customer inquiries and provide support.
Resolve customer issues promptly and effectively.
Advising customers on products and services.
Act as a bridge between the company and customers, reflecting a positive image of the clinic.

0-1 years

Riyadh

about 18 hours ago