Debt Collector

Join ALDREES INDUSTRIAL & TRADING CO. (ALITCO) as a Collection Officer!
We are seeking a motivated and detail-oriented Collection Officer to manage the collection of financial dues from delinquent customers in Riyadh. In this role, you will ensure compliance with our company’s collection policies and contribute to improving cash flow and minimizing bad debts.

Key Responsibilities:

• Communicate with delinquent customers via phone, email, or field visits.
• Explain outstanding amounts and payment deadlines while negotiating suitable repayment plans.
• Update the collection database, document all interactions, and prepare periodic reports on collection processes.
• Refer difficult cases to the legal department according to company policies.
• Collaborate with sales and customer service departments to ensure customer information accuracy.
• Adhere to quality standards in customer service throughout the collection process.
• Achieve monthly and annual collection targets set by management.

Qualifications:

• Diploma in Business Administration, Accounting, or equivalent.
• 35 years of experience in collections or financial services.
• Strong communication, persuasion, and negotiation skills.
• Proficiency in collection management systems and Microsoft Office.
• Ability to work under pressure and collaboratively in a team.
• Knowledge of relevant laws and regulations related to collections.

Join ClearGrid as a Debt Collector!
As a leading digital platform in debt resolution, we are looking for a proactive Debt Collector to manage the recovery of overdue accounts while maintaining positive customer relations. Our goal is to redefine debt recovery through customer-centric strategies and regulatory compliance.

Key Responsibilities:

• Debt Collection: Manage and handle debt recovery efforts for overdue accounts, implementing tailored resolution strategies.
• Customer Relationship Management: Maintain professional relationships with customers while balancing firm collections and empathy.
• Compliance and Regulation: Ensure adherence to debt collection laws and regulations, staying informed on industry trends.
• Performance Monitoring and Reporting: Track recovery rates, prepare reports on recovery activities, and adjust strategies to meet goals.
• Operational Efficiency: Seek ways to streamline collection processes using appropriate software and tools.
• Collaboration: Work with internal teams and external partners as needed to facilitate collections.

Qualifications:

• Minimum 2 years of experience in debt collection.
• Experience with KSA-based collection agencies.
• Strong knowledge of collection laws and regulations.
• Excellent communication and negotiation skills.
• Proficiency in debt collection software.
• Strong organizational skills and ability to manage high-pressure situations.

Preferred Qualifications:

• Certification in debt collection or related field.
• Fluency in Arabic and English.

Become part of a team that prioritizes financial stability and trust while redefining the debt resolution process.

Job Objective:
The Collector is responsible for managing the collection of outstanding debts and ensuring timely payments from clients, contributing to the financial health of the organization.

Responsibilities:

• Debt Collection: Contact clients to collect overdue payments through phone calls, emails, or in-person visits.
• Record Keeping: Maintain accurate records of all collection activities and update client accounts accordingly.
• Negotiation: Negotiate payment plans with clients who are unable to pay in full, ensuring mutually beneficial arrangements.
• Reporting: Prepare regular reports on collection progress and outstanding debts for management review.
• Customer Service: Address client inquiries and concerns related to their accounts and payment status.
• Compliance: Ensure all collection activities comply with relevant laws and company policies.
• Collaboration: Work closely with other departments, such as sales and customer service, to resolve issues related to payments.

Qualifications:

• High school diploma or equivalent; a degree in finance or a related field is a plus.
• Previous experience in collections or customer service is preferred.