Human Resources Training and Development Specialist

Join a prestigious hotel that is part of the Accor network, where over 45 brands and thousands of destinations come together to create memorable experiences.

As a Learning and Development Specialist in Riyadh, Saudi Arabia, you will play a crucial role in designing, implementing, and managing training programs that enhance employee skills and contribute to the growth of the organization.

Key Responsibilities:

• Conduct training needs assessments to identify skill gaps across the organization.
• Design and develop engaging learning content, including e-learning modules and instructor-led training.
• Implement and manage learning initiatives across various delivery methods and platforms.
• Collaborate with stakeholders to create effective training materials.
• Evaluate training programs and provide data-driven recommendations for improvement.
• Manage the Learning Management System (LMS) to ensure optimal utilization.
• Facilitate training sessions and workshops as required.
• Support the onboarding process with new hire orientation programs.

Qualifications:

• Bachelor's degree in Human Resources, Education, or a related field.
• 35 years of experience in learning and development.
• Proficiency in instructional design methodologies and e-learning tools.
• Excellent presentation, facilitation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of adult learning principles and corporate training methodologies.
• Relevant L&D certifications preferred.

Working Environment:
Be part of a dynamic team that values innovation, continuous improvement, and employee growth in a supportive environment.

Diversity & Inclusion:
Our commitment is to attract and retain diverse talent, fostering a culture of belonging and equity.

Join Meras International Investment Company as a Human Resources Coordinator!
We are dedicated to attracting the best Saudi talents while promoting inclusivity for individuals with special needs throughout our diverse work fields.

Key Responsibilities:

• Serve as the primary point of contact for employees, addressing inquiries related to work policies, attendance, and vacations.
• Communicate directly with employees regarding new policies or changes affecting their work.
• Ensure compliance with safety and quality regulations throughout the department to safeguard employees and uphold environmental standards.
• Prepare regular reports related to human resources performance, including attendance statistics, leave reports, and performance data.
• Assist in developing and improving human resources policies and procedures.

Required Skills:

• Ability to prioritize tasks effectively.
• Strong communication skills with employees and management, both verbal and written.
• Active listening skills to address employee complaints and provide suitable solutions.
• Build positive relationships across departments.
• Analyze issues and make quick, effective decisions.
• Handle employee conflicts and offer satisfactory resolutions.
• Collaborate with various departments to ensure smooth operations.

Basic Knowledge:

• Ability to work within a team and coordinate efforts with colleagues.
• Understanding of labor laws and regulations related to human resources.
• Basic knowledge of applicant tracking systems.
• Proficiency in various databases and human resources systems.
• Basic knowledge of Microsoft Office and human resources management software.
• Good command of English, both spoken and written.

Qualifications and Experience:

• Bachelor's degree or diploma in Human Resources or equivalent.
• Experience of one year or more.

Job Purpose
Full responsibility for achieving sales targets and managing distributor accounts in alignment with regulations and company policies. Acts as the primary liaison with distributors to ensure service quality, protect mutual interests, and support the company’s strategic sales goals in the wholesale market.

Key Accountability Areas

• Sales Management:
  • Support achievement of sales targets for assigned distributor accounts.
  • Execute day-to-day sales processes including order coordination, delivery follow-up, payment tracking, and credit compliance.
  • Adhere to internal controls and ensure alignment with applicable sales policies.
• Client Relationship Management:
  • Build and sustain strong working relationships with distributors to promote long-term cooperation.
  • Act as the primary point of contact for distributors, ensuring a consistent and professional representation of Alfanar.
  • Conduct regular check-ins to gather feedback and assess distributor satisfaction and needs.
• Business Growth:
  • Identify and propose upselling and cross-selling opportunities within existing accounts.
  • Monitor market developments and customer behavior to support growth initiatives.
  • Contribute to account development strategies aligned with broader sales plans.
• Problem Solving & Support:
  • Respond to distributor concerns and coordinate with relevant teams to ensure timely issue resolution.
  • Communicate client-specific needs or service gaps to internal stakeholders for action.
  • Track order fulfillment and service delivery to help maintain a high level of satisfaction.
• Performance Monitoring & Reporting:
  • Track sales performance indicators and distributor engagement metrics.
  • Compile reports and insights to support performance reviews and planning.
  • Maintain accurate and up-to-date records in the CRM system.
• Internal Coordination & Collaboration:
  • Collaborate with internal teams (*, marketing, supply chain, customer service) to fulfill distributor requirements.
  • Share field insights and distributor feedback to support product or process improvement.
  • Assist in implementing initiatives tailored to distributor needs.

Role Accountability

• HR Proficiency: Ability to obtain updated soft and technical skills related to the job
• Delivery: Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Problem-Solving: Solve any related problems arise and escalate any complex operational issues.
• Quality: Ensure quality requirements to develop effective quality control and processes.
• Compliance: Comply to related policy and procedures and work instructions.
• Health, Safety and Environment: Ensure compliance of relevant safety, quality, and environmental management procedures.

Academic Qualification: Bachelor Degree in Electrical Engineering
Work Experience: 4 to 6 Years
Technical / Functional Competencies: Sales Forecasting, Sales Promotions, Sales Trend Analysis, Sales Presentations, Sales Tools.

About Alfanar
Alfanar is a Saudi company with an international presence, primarily engaged in the manufacturing and trading of a wide variety of low, medium, and high voltage electrical products, and conventional and renewable energy solutions.