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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Nokia Al Saudia as a NOC FO Operations Manager!
As a pivotal member of our team, you will lead the Network Operations Center Front Office team to ensure smooth monitoring and management of Radio Access Network (RAN) infrastructure across 2G, 3G, 4G, and 5G technologies.

Key Responsibilities:
  • Operational Management: Oversee daily NOC Front Office operations, ensuring 24/7 network monitoring and incident detection.
  • Incident Management: Manage logging, diagnosis, and resolution of network incidents, escalating as necessary.
  • Process & Procedure Implementation: Develop and enhance SOPs and escalation protocols for seamless operations.
  • Communication & Coordination: Serve as the primary liaison during outages, providing timely management updates.
  • Performance Monitoring & Reporting: Utilize monitoring tools to prepare regular performance reports for leadership.
  • Team Leadership: Lead and mentor NOC analysts, managing shift schedules and fostering collaboration.
  • Compliance & Quality Assurance: Ensure adherence to industry standards and conduct audits.
  • Digital Transformation & Automation: Advocate for automation initiatives and ensure compliance.

Required Skills & Qualifications:
  • Extensive experience in network operations with proven leadership in a NOC environment.
  • Strong technical understanding of RAN infrastructure and network protocols.
  • Excellent analytical and troubleshooting skills.
  • Strong communication and leadership abilities.
  • Degree in Engineering, Telecommunications or related field; vendor certifications preferred.

If you are passionate about driving operational excellence in telecommunications, we encourage you to apply!

Requirements

  • Requires 2-5 Years experience

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Position Overview
The Training Operations Manager will oversee the entire training operations lifecycle, ensuring high-quality execution of training programs and optimizing continuous development initiatives. This role is pivotal for delivering impactful learning solutions aligned with client needs.

Key Responsibilities
  • Training Strategy & Planning: Develop and implement a training strategy aligned with organizational goals and conduct needs assessments.
  • Program Design & Delivery: Design innovative training programs and oversee their delivery in multiple formats while measuring their effectiveness.
  • Operational Leadership: Mentor the training team and manage budgets and resources to ensure regulatory compliance.
  • Performance Evaluation & Improvement: Analyze training data for impact and implement improvement initiatives based on insights.
  • Stakeholder Management: Maintain communication with internal and external stakeholders to promote a culture of learning.

Required Qualifications
  • Bachelor’s degree in Human Resources, Education, or related field.
  • 11–14 years of relevant experience in training operations or L&D leadership.
  • PMP certification and CPTD (mandatory).

Required Skills
  • Strong skills in instructional design and training methodologies.
  • Demonstrated leadership and interpersonal skills to inspire a diverse team.
  • Excellent communication abilities, strategic thinking, and problem-solving skills.
  • Proficiency in learning management systems and relevant technologies.

Apply now to become a part of Tharwah's journey towards excellence!

breifcase2-5 years

locationRiyadh

6 days ago