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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Live Link as an Operations Manager!
Live Link is committed to delivering exceptional human resources solutions for event management and logistical services. We pride ourselves on providing highly skilled personnel to ensure the seamless execution of events and operational tasks.

Role Overview:
This full-time position is based in Riyadh and involves overseeing daily operations to guarantee efficiency and productivity. Key responsibilities include:
  • Managing team performance
  • Coordinating event and logistical services
  • Implementing operational strategies
  • Ensuring compliance with company policies and quality standards

The ideal candidate will possess strong problem-solving skills and effective communication abilities for successful collaboration with internal teams and clients.

Qualifications:
We are looking for candidates who have:
  • Operational management skills in planning, organizing, and overseeing business activities
  • Experience in event management and logistical coordination
  • Strong leadership and team management capabilities
  • Exceptional communication and negotiation skills
  • Detail-oriented and problem-solving mindset
  • Proficiency in relevant operation management software
  • A Bachelor’s degree in Business Administration, Operations Management, or a related field
  • Familiarity with the events and logistics industry is a plus
  • Fluency in English; proficiency in Arabic is preferred

Requirements

  • No experience required

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As a pivotal member of our team, you will lead the Network Operations Center Front Office team to ensure smooth monitoring and management of Radio Access Network (RAN) infrastructure across 2G, 3G, 4G, and 5G technologies.

Key Responsibilities:
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  • Incident Management: Manage logging, diagnosis, and resolution of network incidents, escalating as necessary.
  • Process & Procedure Implementation: Develop and enhance SOPs and escalation protocols for seamless operations.
  • Communication & Coordination: Serve as the primary liaison during outages, providing timely management updates.
  • Performance Monitoring & Reporting: Utilize monitoring tools to prepare regular performance reports for leadership.
  • Team Leadership: Lead and mentor NOC analysts, managing shift schedules and fostering collaboration.
  • Compliance & Quality Assurance: Ensure adherence to industry standards and conduct audits.
  • Digital Transformation & Automation: Advocate for automation initiatives and ensure compliance.

Required Skills & Qualifications:
  • Extensive experience in network operations with proven leadership in a NOC environment.
  • Strong technical understanding of RAN infrastructure and network protocols.
  • Excellent analytical and troubleshooting skills.
  • Strong communication and leadership abilities.
  • Degree in Engineering, Telecommunications or related field; vendor certifications preferred.

If you are passionate about driving operational excellence in telecommunications, we encourage you to apply!

breifcase2-5 years

locationRiyadh

15 days ago