Receptionist

Job Title: Restaurant Receptionist / Host

Department: Front of House

Reports To: Restaurant General Manager

Starting Salary: SAR 4,500 FULL PACKAGE / LIVING OUT

Contract Period: 3 months (Renewable of agreed by both parties)

Location: Laysen Valley, Umm Al Hamam, Riyadh

Brand: Noir Cafe

Working Hours: 4:00PM - 1:00AM; 1 Weekday Off

Job Summary:

The Restaurant Receptionist / Host serves as the face of the restaurant, ensuring each guest receives a personalized, memorable, and seamless dining experience. This role combines hospitality excellence with brand representation—welcoming guests warmly, managing reservations and special requests, and promoting the restaurant’s image, values, and signature offerings.

Key Responsibilities:

• Greet all arriving guests with a warm, professional, and courteous demeanor. 

• Accurately manage and organize all dining reservations.

• Implement and manage an effective waitlist system during peak hours. Skillfully manage and control crowds in the reception/waiting area, ensuring guest comfort and adherence to fire safety and capacity regulations.

• Possess a comprehensive understanding of the current menu, daily specials, restaurant promotions, and general operational policies to inform and assist guests accurately.

• Maintain the host station and immediate guest waiting areas (*, entrance lobby) in a neat, organized, and presentable condition at all times.

• Act as the central communication point between the front-of-house management, serving staff, and the kitchen to ensure seating decisions align with service capabilities.

• Requirements:

• Open to wear the brand uniform: Business formal
• Exceptional communication, interpersonal, and presentation skills.
• Strong understanding of etiquette, service standards, and brand representation.
• Professional appearance and confident, gracious demeanor.
• Speaks English (beginner)
  

• Greet guests warmly and manage reservations/walk-ins.
• Handle phone inquiries and provide accurate information.
• Coordinate seating with the service team for smooth operations.
• Maintain a clean and organized reception/front desk area.
• Support daily operations and uphold hospitality standards.

• Experience in hospitality or customer service.
• Strong English communication skills.
• Professional appearance and positive attitude.
• Confident, polite, and guest-focused personality.
• Flexibility to work shifts and weekends.
• Preference given to candidates meeting local Saudization requirements.