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SalarySalarySR 6,000 / Month
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Sahafah, Riyadh

Solitaire is a luxury shopping center that offers an exceptional experience to its visitors:

We are looking for a Visitor Relations Specialist ..


• Providing customer service by answering questions, resolving issues, and providing information about the shopping center (store locations, events, facilities).

• Resolving simple visitor issues such as lost items and providing directions or handling minor complaints, while escalating complex issues to the supervisor.

• Maintaining positive interaction with visitors through clear communication and a commitment to assisting and problem-solving skills.

• Documenting details of interactions with visitors and providing feedback by recording their comments and observations.

• Assisting in data collection and updating frequently asked questions (FAQs) based on visitor inquiries.

• Following the established procedures and protocols in the shopping center to ensure a consistent experience for visitors.

• Completing assigned tasks on time and at a high quality, as delegated by the Senior Visitor Services Officer or other team members.

Requirements

  • For Saudis Only
  • GOSI Registration Required
  • No experience required
  • Beginner in English

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