Restaurant Manager

Join a Well-Established Restaurant!
Premium Food Company Ltd. is seeking a dedicated and experienced Restaurant Manager to ensure exceptional service and operational excellence. This role requires a hands-on approach to manage day-to-day activities and uphold high standards of food and beverage service.

Key Responsibilities:

• Ensure quality of service aligns with established standards.
• Adhere to Food and Beverage operational policies and procedures.
• Order supplies while maintaining accurate inventory within budget.
• Resolve guest concerns promptly according to service standards.
• Support daily operations in food and beverage outlets.
• Calculate monthly Profit and Loss and food costs.
• Oversee budgeting to maximize profitability.
• Increase sales while reducing food costs.

Job Qualifications:

• Bachelor's degree in hospitality or similar field preferred.
• Minimum four years of supervisory or management experience in casual dining.
• At least five years of experience in Food and Beverage and guest service.
• Excellent leadership and communication skills.
• Proficient in P&L and Sales Forecasting.

Please note that unrelated experiences will not be considered.

Join the Hilton Team as a Restaurant Manager!
As a Restaurant Manager at Hilton, you will be responsible for managing restaurant operations to ensure an exceptional guest and member experience. Your role will encompass training staff, adhering to budgeted guidelines, and maintaining exemplary customer service.

Key Responsibilities:

• Oversee daily restaurant operations
• Ensure high levels of customer service
• Recruit, manage, train, and development team members
• Handle guest inquiries efficiently
• Work within budgeted guidelines for food and labor
• Drive sales to achieve revenue targets
• Develop menus with the Food and Beverage team
• Conduct monthly stock takes
• Set departmental targets, objectives, and policies
• Evaluate guest satisfaction and focus on continuous improvement
• Assist in maintaining good relationships with other departments
• Follow hotel security, fire regulations, and health and safety legislation

Requirements:
To excel in this role, you should have:

• Management or supervisory experience in Food and Beverage
• Proven ability to meet financial targets
• Familiarity with Food and Beverage brand standards
• Strong ability to work under pressure
• Excellent grooming standards and a passion for guest service
• Willingness to develop team members

What we offer:
At Hilton, you will be part of a global leader in hospitality. We are dedicated to providing exceptional experiences to our guests. Join us in this rewarding journey and help us maintain our reputation for delivering remarkable hospitality experiences.

About the Role
We are looking for an experienced Restaurant Manager to lead the daily operations of an upper casual and fine dining restaurant in Saudi Arabia. This role is responsible for delivering an elevated guest experience, leading the front-of-house team, maintaining strong operational standards, and driving the commercial performance of the restaurant.

Key Responsibilities

• Lead the daily restaurant operations and ensure consistent execution of brand service standards.
• Oversee the full guest journey, from arrival and seating to service, complaint handling, and farewell.
• Maintain strong floor presence during service periods to anticipate guest needs and resolve service gaps.
• Build relationships with VIP guests, regular guests, and loyal customers to drive repeat visitation.
• Handle guest feedback and complaints professionally, using service recovery to strengthen guest trust.
• Train, supervise, and mentor the front-of-house team, including hosts, head waiters, waiters, baristas, and support staff.
• Conduct team briefings, performance follow-ups, and on-the-job coaching.
• Prepare efficient staff schedules to ensure proper guest coverage while controlling labour cost.
• Monitor restaurant performance against revenue, profitability, COGS, labour cost, and operational targets.
• Oversee cash handling, daily settlements, inventory, supplier receiving, and operational expenses.
• Submit accurate daily operational and financial reports to the Operations Manager.
• Conduct daily pre-service walkthroughs to ensure the restaurant is clean, ready, stocked, and fully prepared.
• Ensure compliance with food safety, hygiene, health, safety, licensing, and brand SOPs.
• Identify maintenance issues and coordinate corrective actions to avoid service disruption.
• Support the development of Saudi national talent in line with Saudization and Vision 2030 objectives.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Minimum 8 years of progressive restaurant experience.
• At least 3 years of managerial experience in upper casual, premium casual, fine dining, or high-end hospitality.
• Strong front-of-house leadership experience.
• Proven experience managing guest experience, service standards, complaints, and service recovery.
• Strong understanding of restaurant financials, including revenue, COGS, labour cost, inventory, and daily reporting.
• Experience using POS systems, reservation platforms, inventory tools, and restaurant management systems.
• Strong knowledge of food safety, hygiene, licensing, health and safety, and operational compliance.
• Solid understanding of the Saudi F&B market and premium guest expectations.
• Professional English communication is required. Arabic and English bilingual communication is highly preferred.
• Food safety, WSET, hospitality leadership, or similar certifications are an advantage.

Key Skills & Competencies

• Hospitality leadership.
• Guest experience management.
• Floor supervision and service orchestration.
• Complaint handling and service recovery.
• Team training and development.
• Scheduling and labour cost control.
• Commercial and financial awareness.
• Inventory and COGS control.
• SOP compliance and operational readiness.
• Communication and conflict resolution.
• Attention to detail.
• Cultural awareness in the Saudi dining market.

Ideal Candidate Profile
The ideal candidate is a visible, hands-on restaurant leader who understands that in premium dining, the guest experience is the product.