Sales Specialist

Achieving the monthly sales target - Welcoming all customers directly upon their entrance to the showroom - Building a positive relationship with customers, understanding their needs, and providing the appropriate product for them - Dealing with customer complaints positively and trying to solve all their problems, escalating the issue to the direct manager if a solution is not possible - Handling exchange and return requests for all customers according to the applicable instructions at the time and following the instructions for reserving goods - Providing high-quality customer service by treating the customer professionally, listening to them, giving them adequate attention, following the five principles of customer service, and maintaining continuous communication with the customer through phone calls, text messages, and mail, along with all available methods, and informing the customer about everything new in goods and services - Maintaining cleanliness in the workplace - Maintaining a proper appearance and adhering to the complete official uniform - Following management instructions regarding work laws that have been previously communicated, such as (notices regarding working hours, breaks, meal times and places, entry and exit, work visits, vacations, etc.)