Sales Specialist

Achieving the monthly sales target

- Welcoming all customers directly upon entering the showroom

- Building a positive relationship with customers, understanding their needs, and offering the suitable product to them

- Dealing with customer complaints positively and trying to resolve all their issues, and raising the matter to the direct manager if resolution is not possible

- Handling exchange and return requests for all customers according to the applicable instructions at the time and following the instructions regarding the reservation of goods

- Providing high-level customer service by treating the customer professionally, listening to them, giving them sufficient attention, following the five principles of customer service, and maintaining continuous communication with the customer via phone, text messages, mail, and all available methods, and informing the customer of all new goods and services

- Maintaining cleanliness at the workplace

- Maintaining a decent appearance and adhering to the full official uniform

- Following management's instructions regarding work regulations that have been circulated previously, such as (instructions regarding working hours, breaks, meal times and places, entry and exit, work visits, vacations, and so forth)

We are a fast-growing branding and design agency based in Riyadh, working with government, semi-government, and private sector clients. Our mission is to deliver outstanding creative and strategic branding solutions. We're now looking for a motivated and experienced Sales Representative to join our team and help us expand our client base and meet quarterly and annual sales targets.

Key Responsibilities:

• Identify and hunt for new business opportunities in the market

• Represent the agency professionally to potential clients

• Present agency services and portfolio effectively to prospects

• Achieve quarterly and annual sales targets

• Use personal and professional contacts to generate leads

• Conduct field visits to pitch services and close deals

• Work closely with the creative team to understand and communicate service value

• Maintain accurate records of all client interactions and sales activities

• Contribute to building long-term client relationships

Requirements:

• Proven experience in sales, negotiation, and client handling (preferably in creative/marketing/branding industries)

• Strong communication and presentation skills in both spoken and written English

• Confidence and drive to work in the field and meet clients face-to-face

• Must have a valid driving license and own transportation

• Proficient in Microsoft Office and familiar with design tools like Adobe Creative Cloud (basic understanding is a plus)

• Self-motivated, result-oriented, and able to work independently

• Comfortable with a hybrid work model (office, remote, and field-based)