img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join Greenberg Traurig, LLP as a Helpdesk Support Specialist!
Greenberg Traurig (GT), a global law firm with a presence in 15 countries, is offering an exciting employment opportunity within our Technology Team at our Riyadh Regional Headquarters. We value competitive compensation and an excellent benefits package along with a collaborative working environment that nurtures innovation.

Role Overview:
The Helpdesk Support Specialist plays a critical role in providing technical support for attorneys and professional staff within a 24/7 phone-based call center. This position is central to ensuring efficiency and delivering exceptional client service in a fast-paced environment.

Available Shifts:
  • 7:00 AM – 4:00 PM Riyadh Time
  • 8:00 AM – 5:00 PM Riyadh Time

Key Responsibilities:
  • Resolve complex technical issues at point of contact.
  • Utilize customer service skills to support a demanding client base.
  • Assist with departmental activities as needed.
  • Be flexible to work overtime as required.

Qualifications:
  • 3+ years of technical support experience in a law firm environment or 7+ years in a professional services organization.
  • Exceptional customer service skills; must convey technical information in easy-to-understand terms.
  • Proficient in Windows-based software, Microsoft Word, Excel, and Outlook.
  • Microsoft Office Specialist certification is desirable; A+ and Network+ certifications are also advantageous.
  • Fluent in both written and spoken English and Arabic.

Ideal Candidate:
The ideal candidate will exhibit strong problem-solving abilities, adaptability to a fast-paced environment, and excellent communication skills. If you have a dedicated work ethic and a can-do attitude, we invite you to apply to join our dynamic team!

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Technical Support Specialist

📣 Job Ad

The IT Department

Full-time
Join Alnafitha IT as a Technical Support Specialist (ManageEngine)!
As a leading independent provider of IT services in Saudi Arabia, we are looking for a dedicated professional to join our team in Riyadh. This is an exciting opportunity to play a crucial role in managing and supporting ManageEngine tools, ensuring our clients achieve operational excellence.

About Us:
Founded in 1993, Alnafitha IT has transformed from a startup to a market leader, delivering tailored IT solutions. With a commitment to customer satisfaction, we strive to exceed expectations through innovation and strategic partnerships. Our large portfolio includes over 4,000 completed projects, reflecting our dedication to excellence in the IT domain.

Key Responsibilities:
  • Administer and monitor ManageEngine products (*, ServiceDesk Plus, OpManager) to ensure optimal performance.
  • Communicate with ManageEngine support for technical assistance and product updates.
  • Assist in developing product roadmaps aligned with client needs.
  • Create and maintain technical documentation and training materials.
  • Manage IT asset inventories and ensure compliance with Change Management processes.

Qualifications:
  • Bachelor's degree in Information Technology, Computer Engineering, or related field.
  • 3-5 years of hands-on experience in supporting and configuring ITSM/ITOM tools, specifically ManageEngine.
  • ITIL Foundation certification is required; MCSE certification is preferred.

Benefits:
At Alnafitha IT, we believe in equal employment opportunities. We do not discriminate based on any personal attributes and are committed to fostering a diverse and inclusive work environment.

breifcase2-5 years

locationRiyadh

13 days ago

Business Development Specialist

New

Al Bahouth Furniture Establishment

SR 3,500 - 6,000 / Month dotFull-time
About the Role

We are looking for a highly motivated Business Development Manager with proven experience in the furniture solutions market to drive new business growth and expand our footprint across enterprise, government, PIF and large-scale development projects.

The ideal candidate already has strong relationships with key decision-makers within enterprise, government entities, and PIF-related organizations and projects. They should understand the project-based sales cycle in the furniture and interior solutions industry and have the ability to open doors, build trust, and close strategic deals.

Above all, we are looking for someone with an excellent attitude, high ownership mindset, and strong work ethic, as these qualities are the most important attributes for success in this role.

Key Responsibilities

-Identify and develop new business opportunities within enterprise, government, and PIF-related organizations and projects.

-Utilize existing industry relationships and networks to secure furniture supply and project opportunities.

-Build and maintain strong relationships with consultants, contractors, procurement teams, architects, and project managers.

-Manage the entire sales cycle, from opportunity identification to proposal, negotiation, and deal closure.

-Collaborate with internal design, estimation, and project delivery teams to develop competitive proposals.

-Maintain and manage a strong sales pipeline and project opportunities.

-Represent the company at industry events, networking forums, and project meetings.

-Track upcoming developments, tenders, and projects within the Saudi market.

Requirements

-Minimum 5+ years of experience in business development or sales within the furniture, interior solutions, or fit-out industry.

-Existing relationships with enterprise and government accounts.

-Connections with PIF entities, giga-projects, or related stakeholders is highly preferred.

-Strong understanding of project-based selling and tendering processes.

-Proven ability to generate and close large furniture supply or interior projects.

-Excellent communication, negotiation, and relationship-building skills.

-Excellent attitude, ownership mindset, and strong work ethic are the most important qualities for this role.

What We Offer
-Salary + competitive performance-based commission

-Opportunity to work on major projects and strategic accounts

-Career growth within a growing furniture solutions company

-Dynamic and collaborative work environment

breifcase5-10 years

locationKing Abdulaziz, Riyadh

about 3 hours ago

Marketing Specialist

📣 Job AdNew

Dart Technology

Full-time
Join Dart Technology as a Marketing Specialist!
As an Oracle Partner, Dart Technology specializes in software development, Oracle implementations and services, mobile app development, and technology integration services. We are dedicated to delivering innovative and tailored solutions that meet our clients' diverse needs across industries.

Role Overview:
The Marketing Specialist will be instrumental in developing, managing, and executing marketing strategies aimed at reaching target audiences and driving business growth. This is a full-time on-site position based in Riyadh. Key responsibilities include:
  • Conducting thorough market research to identify trends and opportunities.
  • Developing comprehensive marketing plans and managing ongoing campaigns.
  • Collaborating closely with the sales team to enhance customer relationships.
  • Providing exceptional service to our clients.

Qualifications:
The ideal candidate should possess:
  • Strong communication skills for effective collaboration.
  • Experience in market research and trend identification.
  • Proficiency in marketing strategy development and execution.
  • Sales and customer service skills to support business growth.
  • A Bachelor’s degree in Marketing, Business, or a related field (preferred).
  • Familiarity with technology or software solutions is a plus.

breifcase0-1 years

locationRiyadh

about 11 hours ago

You may also like