Technical Support Specialist📣 Job Ad

Join the InterSystems Team as a Technical Support Specialist!
As a member of a worldwide team, you will develop your technical, professional, and personal skills in a collaborative and enjoyable environment. This role allows you to assist developers from our technology partners in creating and supporting their applications in real-world settings. You will have the opportunity to work with some of the world’s leading organizations across various industries, including healthcare, finance, and telecommunications.
Responsibilities:

• Provide immediate response to customer inquiries in accordance with service standards.
• Address technical support issues for custom developments, user-defined functions, interfaces, and reports.
• Utilize debugging and troubleshooting skills to identify application issues.
• Support application specialists in analyzing complex incident root causes.
• Participate in preparing training materials and technical documentation.
• Engage in customer satisfaction improvement initiatives.
• Participate in on-site technical training and support as required.
• Contribute to a 24-hour on-call support roster service.

Qualifications:

• Preferably experience with Hospital’s business workflows.
• Knowledge of InterSystems Object Script and experience with database methodologies.
• Skills in web-oriented languages, including HTML and JavaScript.
• Experience with SQL, performance troubleshooting, and HL7 technologies is preferred.
• A BS or MS in Computer Science or equivalent is required.

Join Our Team as a Public Relations Specialist!

We are seeking a skilled Public Relations Specialist with over 5 years of experience to enhance and manage our communication strategies, build strong media relationships, and elevate the reputation of Mada Properties. This role is essential for crafting engaging content, handling media inquiries, and supporting campaigns that fortify our brand and public perception.

Key Responsibilities:

• Develop and implement effective PR strategies aligned with business objectives.
• Write and distribute press releases, articles, newsletters, and other PR content.
• Maintain strong relationships with journalists, media outlets, and industry influencers.
• Assist in planning and executing PR campaigns, events, and press conferences.
• Monitor media coverage and industry trends, preparing insightful reports and recommendations.
• Provide support during crisis communications and reputation management efforts.
• Manage and update PR content across social media platforms in conjunction with marketing.
• Ensure consistent branding across all communication channels.
• Collaborate with internal teams to deliver unified messages and campaigns.

Qualifications & Requirements:

• Bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or related field.
• Minimum of 5 years of proven experience as a PR Specialist or similar communications role.
• Strong writing, editing, and storytelling skills.
• Established media contacts and a solid understanding of media relations.
• Familiarity with PR tools and media monitoring software.
• Excellent communication and interpersonal skills.
• Able to manage multiple tasks efficiently under tight deadlines.
• Creative thinker with strong attention to detail.

Key Skills:

• Media & Public Relations
• Content Writing & Editing
• Campaign Planning & Execution
• Social Media & Digital PR
• Crisis Communication Support
• Event Coordination
• Research & Analysis
• Strong Communication & Networking