img
Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationRiyadh
Join IHG Hotels & Resorts as a Reservation Agent!
We are seeking a detail-oriented and customer-focused individual to manage guest bookings and inquiries. As part of our esteemed team, you will ensure smooth and accurate reservation processes while providing excellent guest service and contributing to maximizing room revenue.

Key Responsibilities:
  • Manage incoming reservation requests via phone, email, and online channels.
  • Provide accurate information about room availability, rates, and hotel services.
  • Process bookings promptly and accurately using our reservation system.
  • Handle guest inquiries, changes, and cancellations professionally.
  • Collaborate with Front Office and Sales teams to optimize room occupancy.
  • Maintain up-to-date knowledge of hotel policies, promotions, and distribution channels.
  • Assist with reporting and administrative tasks as needed.
  • Ensure compliance with IHG brand standards and data protection policies.

Key Skills & Experience:
  • Previous experience in hotel reservations or front office roles preferred.
  • Strong communication and customer service skills.
  • Detail-oriented with excellent organizational abilities.
  • Proficient in reservation and property management systems (PMS).
  • Ability to handle multiple tasks efficiently in a fast-paced environment.
  • Positive attitude and team player.
  • Flexibility to work shifts, including weekends and holidays.

At IHG, we value our people and guests. Join us and be part of a global family dedicated to delivering True Hospitality for Good.

Requirements

  • Requires 2-5 Years experience

Similar Jobs

Executive Assistant

📣 Job AdNew

Kingston Stanley

Full-time
Join Kingston Stanley as an Executive Assistant to the CEO!

We are partnering with a prestigious global organization to hire a highly experienced and discreet Executive Assistant to support their Global CEO based in Riyadh. This is a pivotal role at the heart of the leadership team, ideal for someone who thrives in high-pressure, fast-moving environments and brings a proactive, solution-oriented mindset.

Key Responsibilities:
  • Provide full executive support to the CEO, including complex calendar management, travel coordination, and meeting preparation
  • Act as the gatekeeper and primary point of contact between the CEO and internal/external stakeholders
  • Prepare high-level reports, presentations, board packs, and confidential correspondence
  • Manage sensitive and confidential information with utmost discretion
  • Coordinate executive communications and ensure smooth daily operations
  • Assist with strategic project tracking and executive initiatives on behalf of the CEO

Ideal Candidate:
  • Bilingual (Arabic & English) – verbal and written fluency is a must
  • Minimum of 10 years of experience supporting C-suite or board-level executives, ideally within a multinational or high-growth environment
  • Based in Riyadh or open to relocating
  • Highly organized, resourceful, and able to anticipate needs with minimal direction
  • Culturally aware, polished in presentation, and comfortable working with global stakeholders
  • Bachelor’s degree preferred; strong tech-savviness and PowerPoint/reporting skills a plus

DUE TO THE NUMBER OF APPLICATIONS RECEIVED, ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.

breifcase2-5 years

locationRiyadh

about 10 hours ago