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About the Sales Consultant Role

SARA Group is seeking a Sales Consultant – Retail to join our team. This full-time position is integral to delivering an exceptional customer experience and achieving sales objectives within our showrooms. The role is based in Jeddah and Makkah, Saudi Arabia, and requires 2-5 years of experience.

Role Overview and Responsibilities

As a Sales Consultant, you will be a key front-facing representative of SARA Group, connecting customers with our high-quality products. Your responsibilities will include achieving individual sales targets, providing personalized customer experiences, and contributing to the overall success of the Building Materials Division. You will also monitor sales activities, report on operations and product performance, and ensure accurate product merchandising and pricing according to company guidelines.

• Achieve individual sales targets and support divisional objectives.
• Deliver an authentic and personalized customer experience.
• Monitor and report daily sales activities and provide feedback to management.
• Execute merchandising strategies in compliance with company and supplier guidelines.
• Ensure accurate product pricing and labeling.
• Investigate lost sales and customer accounts to identify improvement areas.
• Collaborate on marketing promotions and strategies.
• Assess competitor activity and provide market insights.
• Review new product performance and customer feedback to develop improvement plans.
• Maintain strong client relationships through ongoing support and guidance.
• Contribute to a positive and energetic work environment.
• Comply with ERP and CRM systems for sales process optimization.
• Continuously work to expand the customer base and enhance sales performance.

Qualifications and Experience

We are looking for candidates who possess a strong passion for sales and customer service, with a genuine approach to communication and teamwork. A customer-centric mindset and a drive to succeed are essential. The ideal candidate will be adaptable, resilient, and capable of critical thinking to solve problems efficiently.

• A Saudi National.
• Bachelor’s degree (BA/BS) from a reputable university.
• Minimum 2 years of sales experience, or a fresh graduate with demonstrated sales potential.
• Excellent verbal communication and interpersonal skills.
• Confidence, drive, and a commitment to delivering top-notch customer service.

Required Attributes

Successful candidates will embody the SARA Group values of authenticity and genuine connection. This includes:

• Sales Passion: Driven by achieving targets and committed to customer service.
• Genuine Communication & Team Spirit: Authentic self-expression and collaborative engagement with customers and colleagues.
• Customer Focus: Prioritizing understanding and meeting customer needs.
• Driven to Succeed: Motivated to meet and exceed sales targets and embrace challenges.
• Game Changer Mindset: Embracing innovation, creative thinking, and change.
• Smart Execution: Critical thinking and efficient problem-solving.
• Resilience & Adaptability: Maintaining a positive attitude, embracing change, and continuous improvement.

Work Environment and Location

This is a full-time position based in a vibrant showroom environment within Jeddah and Makkah, Saudi Arabia. You will be part of a team dedicated to achieving significant accomplishments and results through genuine collaboration and mutual support.