وظائف موظف استقبال في مكة المكرمة

Join our serene and transformative team at Miraval The Red Sea. As a Recreation Receptionist, you will be the welcoming face of our Serenity Center and Body Mindfulness Center. Your role is crucial in guiding guests on their wellness journeys with warmth and professionalism. Key Responsibilities:

• Guest Reception & Support: Greet guests with care, manage bookings, and ensure a pleasant check-in/check-out experience.
• Operational Support & Flexibility: Maintain cleanliness and organization, coordinate with teams, and adapt to operational needs.
• Guest Engagement & Experience Enhancement: Foster personalized relationships and guide guests towards meaningful experiences.
• Safety, Cultural Sensitivity & Environment: Ensure operations follow health protocols and maintain a respectful environment.
• Cashiering & Reporting: Handle transactions accurately and assist with inventory management.
• Upselling, Retail & Revenue Contribution: Promote services and products, contributing to overall revenue goals.
• Team Collaboration & Communication: Work closely with various teams for smooth operations.

Qualifications:

• Minimum 1 year experience in a similar role within a wellness or luxury hospitality setting.
• Familiarity with POS systems and basic reporting procedures.
• Proficiency in English, with Arabic being a plus.
• Experience in upselling services or retail preferred.

Skills & Abilities:

• Strong guest communication skills.
• High attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort in a multicultural setting.
• Proficient with digital tools for scheduling and payments.

Embrace this opportunity to be part of a team that nurtures well-being and mindfulness.

Join Rixos Hotels as a Front Office Receptionist!
At Rixos, established in 2000, we invite you to be part of an exceptional team offering a luxurious all-inclusive experience. As a Front Office Receptionist, you will play a vital role in ensuring our guests receive top-tier service from the moment they arrive.

Key Responsibilities:

• Register and process check-ins for all arrivals.
• Handle guest check-outs efficiently and professionally.
• Update guest information into our computer systems post check-in.
• Manage cashiering duties, foreign exchange transactions, and night audits.
• Handle walk-in and call-in reservations and maintain a professional demeanor at all times.
• Provide courteous service and respond promptly to guest inquiries and requests.
• Resolve guest complaints by coordinating with relevant departments for immediate follow-up.
• Issue guest room key cards while ensuring security protocols are followed.
• Check and convey messages, mail, and packages to guests.
• Maintain cleanliness and organization of the front office area.
• Ensure all guests are greeted on arrival and departure.
• Communicate information across shifts to ensure seamless operations.

Qualifications:

• University degree in Hotel Management or related field.
• Minimum 1 year of experience in a similar role at a star hotel.

Join us at Rixos Hotels, where you will enjoy a supportive environment that prioritizes your professional growth while delivering exceptional guest experiences.