Join Our Team as a Receptionist at Novotel Thakher Makkah!Novotel Thakher Makkah, situated in the heart of the holy city of Makkah, is on the lookout for a professional and friendly Receptionist to enhance our service offerings. With 1461 rooms and suites, along with various dining options and amenities, we are committed to providing a unique experience for all visitors and pilgrims.
Key Responsibilities:- Greet and check in guests, ensuring an efficient arrival process.
- Manage reservations and bookings through our computerized system.
- Handle incoming phone calls and emails in a prompt, professional manner.
- Provide general information and assistance to visitors and staff.
- Ensure the reception area is clean and organized.
- Perform administrative tasks such as data entry and filing.
- Coordinate with other departments for exceptional customer service.
- Assist with special projects or events as necessary.
Qualifications:- Excellent communication skills in English and Arabic; knowledge of additional languages is a plus.
- Strong customer service orientation with a friendly demeanor.
- Previous experience as a receptionist or in a front desk role, preferably in hospitality.
- Proficient in Microsoft Office and adaptable to new software.
- Outstanding organizational and multitasking abilities.
- Detail-oriented with problem-solving skills.
- Willingness to work various shifts, including weekends and holidays.
- High school diploma or equivalent; a degree in hospitality or a related field is an advantage.
Join us in creating a tranquil environment for guests on their spiritual journey and ensure they feel at home with our exceptional service.
وظائف موظف استقبال في مكة المكرمة
/ شهرياً
دوام كامل
