وظائف مهندس بيئي لحديثي التخرج في مكة المكرمة

Join Our Team as a Receptionist at IHG Hotels & Resorts!
Are you passionate about providing exceptional customer service and looking for an exciting opportunity in the hospitality industry? IHG Hotels & Resorts, a global leader in hospitality, is seeking a dedicated and professional Receptionist to join our esteemed team in Mecca, Makkah, Saudi Arabia.

About IHG Hotels & Resorts:
IHG Hotels & Resorts is a family of 19 hotel brands with a commitment to providing True Hospitality for Good. With over 6,300 hotels in more than 100 countries, we aim to deliver unforgettable experiences for our guests.

Job Responsibilities:

• Welcome and assist guests during check-in and check-out processes.
• Manage phone calls and provide excellent customer service.
• Maintain an organized front desk area and ensure timely resolution of guest inquiries.
• Handle reservations and coordinate with other departments to meet guest needs.

Qualifications:
We welcome talent from diverse backgrounds and experiences. If you have a strong passion for hospitality and a drive to succeed, we encourage you to apply regardless of whether you meet every single requirement.

Start your journey with us today and be a part of a dynamic team dedicated to creating memorable guest experiences!

About the Role
Join Al Marwa Rayhaan by Rotana as a Waiter/Waitress, where your primary responsibility will be to deliver excellent service and uphold the high standards of our food and beverage offerings. This exciting role offers you the chance to interact with guests and ensure a memorable dining experience.

Key Responsibilities:

• Execute all necessary tasks to service Food & Beverage following the hotel's performance manual.
• Welcome and seat customers, serving them in a professional, discreet, and personalized manner.
• Acquire comprehensive knowledge of the Food & Beverage menu to effectively assist and advise guests.
• Monitor the quality of Food & Beverage consistently.
• Manage customer relations and address complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and take care of all service equipment.
• Prepare for all service tasks before, during, and after service (mis-en-place & mis-en-scene).
• Limit wastage, breakage, and spoilage through careful management.
• Use upselling techniques to enhance guest satisfaction and increase revenue.
• Ensure safety and environmental protection for guests and employees.
• Comply with hotel environmental and safety policies and procedures.

About the Company
Al Marwa Rayhaan by Rotana is a 5-star hotel in Makkah, home to 513 elegantly appointed rooms and suites with luxurious amenities. We are dedicated to providing our guests with a unique and culturally respectful experience that reflects the values of contemporary Arabian hospitality.