وظائف مكة المكرمة

Join our team!
As a Receptionist (Front Office Agent) at Swissôtel Al Maqam, you will play a crucial role in delivering exceptional guest services in a prestigious hotel environment. We seek passionate individuals who thrive in dynamic settings and are eager to contribute to a world-class hospitality experience.

Company Overview:
Swissôtel Al Maqam is part of the luxurious Swissôtel Hotels & Resorts, located adjacent to the holy Masjid Al Haraam. Our establishment focuses on excellence and creating memorable experiences for our guests.

Key Responsibilities:

• Oversee daily operations and guest services in the front office.
• Handle check-ins and check-outs with accuracy and efficiency.
• Resolve guest complaints promptly and effectively.
• Coordinate with other departments to ensure a seamless guest experience.
• Maintain high standards of grooming and professionalism at all times.
• Perform cashiering duties and manage guest information securely.

Qualifications:

• Open to Saudi Nationals only.
• Entry-level candidates are encouraged to apply, including fresh graduates.
• Basic English communication skills are required.
• Strong interpersonal and team collaboration abilities.
• A flexible approach to working hours.
• Passion for the hospitality industry and guest service excellence.

About the Role:
The Finance Manager at Professional Pioneers plays a crucial role in overseeing the organization’s financial operations. This position is key in ensuring accurate financial reporting, effective budgeting, cash flow management, and regulatory compliance, providing indispensable support for strategic decision-making with financial insights.

Key Responsibilities:

• Oversee all financial and accounting activities of the organization.
• Prepare monthly, quarterly, and annual financial reports and statements.
• Develop, manage, and monitor annual budgets and financial forecasts.
• Manage cash flow, working capital, and financial planning activities.
• Monitor project budgets, costs, revenues, and profitability to meet performance targets.
• Ensure compliance with Saudi financial regulations, VAT requirements, and ZATCA regulations.
• Coordinate and manage external audits and statutory reporting.
• Establish and maintain financial policies, procedures, and internal controls.
• Review contracts and assess financial risks associated with projects and vendors.
• Oversee accounts payable, accounts receivable, payroll, and general accounting functions.
• Analyze financial performance and recommend improvements for profitability and efficiency.
• Support pricing strategies and project costing activities.
• Prepare management reports and financial analyses to assist in strategic decision-making.
• Lead and develop the finance team for high performance and compliance.

Qualifications:

• Bachelor's degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in finance, accounting, or financial management.
• Strong knowledge of financial reporting, budgeting, forecasting, and analysis.
• Experience in managing project budgets and cost control.
• Understanding of Saudi tax regulations, including VAT and ZATCA.
• Experience in preparing financial statements and liaising with external auditors.
• Proficiency in accounting systems and Microsoft Excel.
• Strong leadership and communication skills.
• Excellent analytical and decision-making abilities.

About the Role:
At Environmental Horizons, we are committed to sustainability through responsibility and innovation. We are currently seeking a Content Creator who will play a crucial role in producing high-quality content that effectively communicates our key messages and sustainability initiatives.

Key Responsibilities:

• Develop and write high-quality content across multiple platforms, including our website, newsletters, and blogs.
• Draft corporate materials such as press releases, internal communications, and executive messages.
• Create scripts for videos and campaigns, translating complex environmental concepts into engaging, audience-friendly content.
• Collaborate with cross-functional teams to align messaging and support business development initiatives.
• Monitor analytics and generate periodic performance reports with actionable insights.

Qualifications:

• Bachelor’s degree in Marketing, Communications, Media, Journalism, or related field.
• 2-5 years of proven experience in content creation for social media, websites, or digital campaigns.
• Strong writing and storytelling skills in both Arabic and English.
• Experience with design tools (*, Canva, Adobe Express) and video editing software (*, CapCut, Premiere Pro).
• Familiarity with SEO basics and analytics tools to optimize content performance.

Soft Skills:

• Creativity and trend awareness.
• Strong communication and teamwork abilities.
• Excellent time management skills and the ability to handle multiple projects.

Nice to Have:

• Industry experience in environmental sustainability or waste management.
• Equipment and skills in basic photography/videography.

Join Sedra International Company as a Sales Specialist!
We are seeking a driven and proactive candidate who excels in creating and closing new sales opportunities, especially within the Religious Tourism and Hospitality sectors.

Responsibilities:

• Target Achievement: Meet and exceed sales targets and KPIs.
• Business Development: Develop business from new and existing customer accounts, including Travel Agencies, Corporates, and Hajj/Umrah Operators.
• Executive Negotiation: Manage complex negotiations with senior-level executives and decision-makers in the hospitality industry.
• Relationship Management: Build rapport and establish long-term, sustainable relationships with customers and partners.

Qualifications:

• Experience: 2-5 years of proven sales experience in the Religious Tourism (Hajj & Umrah) and Hospitality industry.
• Market Knowledge: Deep understanding of Saudi hospitality market dynamics and a strong network with travel agencies.
• Technical Skills: Experience with CRM systems and familiarity with hotel reservation platforms.
• Track Record: Demonstrable track record of consistently over-achieving sales quotas.
• Communication: Strong written and verbal communication skills in Arabic (essential), with English highly preferred.
• Negotiation: Excellent negotiation and presentation skills tailored for the hospitality sector.

Join WISTER as an HVAC & Refrigeration Technician!
WISTER is a fast-casual restaurant chain in Saudi Arabia, known for its fresh, made-to-order burgers and commitment to high-quality meals. We pride ourselves on delivering an outstanding dining experience for our customers.

Role Overview:
This full-time, on-site role is located in Jeddah. You will manage day-to-day tasks including troubleshooting, performing preventive maintenance, and ensuring the proper functioning of refrigeration and HVAC systems. Responsibilities also include addressing plumbing issues and ensuring compliance with regulatory standards. Your hands-on technical expertise and collaborative work style will be crucial for maintaining equipment reliability and optimal performance.

Qualifications:

• Experience in troubleshooting and preventive maintenance for HVAC and refrigeration systems.
• Knowledge of plumbing systems and related repair procedures.
• Proficiency with electrical systems related to HVAC/refrigeration.
• Familiarity with EPA requirements and regulations, especially regarding refrigerant handling.
• Strong attention to detail and problem-solving skills.
• Technical certification in HVAC and Refrigeration systems is preferred.
• Previous experience in the restaurant or food service industry is a plus.

Join Travel Gate Group as an HR Specialist!
We are seeking a dedicated HR Specialist to manage and organize all aspects of HR operations, including payroll and personnel matters, to ensure effective and accurate implementation of HR policies, achieving the highest levels of employee satisfaction.

Main Responsibilities:

• Ensure compliance with internal policies, procedures, and Saudi regulations.
• Collect and organize hiring documentation for new employees.
• Prepare job offers and contract drafts for selected candidates.
• Participate in the new employee orientation program, providing essential information about contracts and regulations.
• Maintain and update employee files, ensuring all employment documents are organized.
• Update information on government platforms (like Mudad, Muqeem, social insurance).
• Monitor the renewal dates for work permits and collect necessary documents timely.
• Manage employee relations and respond to basic inquiries about medical and financial benefits.
• Initial communication with medical insurance providers and assist employees with their queries.
• Ensure the accuracy of data added to the HR systems.
• Review and assist in preparing monthly payroll and benefits data.
• Document disciplinary procedures and maintain official records.
• Participate in updating internal regulations to comply with labor laws.

Qualifications:
Bachelor's degree in Business Administration or related field.

Experience and Skills:

• 2 to 5 years of experience in managing HR operations and personnel matters.
• Preferred experience in tourism and travel companies.
• Excellent knowledge of Saudi labor laws.
• Proficiency in MS Office.
• Strong organizational and time management skills.
• Experience in recruitment, selection, training, compensation, and benefits.
• Ability to build and maintain relationships with employees.
• Advanced English language skills.

Join the Jasmine Garden Hotel as a Barista!
We are seeking dedicated Saudi Nationals to provide exceptional service to our customers in a warm and welcoming environment. As a Barista, your primary responsibilities will include:

• Welcoming customers and ensuring they are greeted with professionalism.
• Presenting the menu and explaining the options when necessary.
• Taking orders accurately and entering them into the system.
• Preparing and serving beverages and food according to high standards.
• Ensuring customer satisfaction and professionally handling feedback or complaints.
• Maintaining cleanliness in the work area and tables continuously.
• Adhering to health and safety standards.
• Managing payment processes (cash/card) accurately.
• Contributing to inventory management and reporting shortages.
• Collaborating with team members to guarantee service quality and speed.

Qualifications:

• Previous experience as a Barista or in a similar role.
• Strong communication skills and the ability to interact with diverse customers.
• Professionalism, neat appearance, and commitment to service.
• Ability to work under pressure and be a team player.
• Basic knowledge in beverage preparation (coffee, cold drinks, etc.).
• Proficiency in using POS systems is an advantage.
• Punctuality and discipline in work attendance.
• Good command of English is desirable.

Join CMA CGM as a Customer Service Officer!
At CMA CGM, we take pride in providing high-quality transport services for cargo, backed by knowledgeable and motivated industry professionals. We are excited to expand our team and invite you to contribute to our mission as a Customer Service Officer in Jeddah.

Key Responsibilities:

• Act as the single-entry point for all customer care queries, ensuring full case ownership throughout the lifecycle.
• Respond to customer communications, including calls, cases, and chats, within specified SLA timelines.
• Handle customer complaints and shipment disruptions professionally and efficiently, coordinating with internal teams for timely resolutions.
• Keep customers informed about operational updates, such as vessel delays and rollovers.
• Monitor and review customer KPIs like FCRR, TAT, and NPS while conducting regular meetings to promote continuous improvement.
• Identify and promote value-added services to enhance customer experience.

Qualifications:

• 2-5 years of experience in Shipping & Logistics.
• Strong relationship management skills with customers and vendors.
• Ability to drive change, innovation, and process improvement.
• Excellent communication and decision-making skills.
• Proficient in MS Office applications.

Join us in making CMA CGM a leader in the global logistic solutions industry!

Join Our Team as a Waiter/Waitress at Rotana Hotels!
Are you a dynamic and self-motivated Food & Beverage professional looking to advance your career? At Rotana Hotels, we are seeking dedicated individuals to provide top-notch service to our guests, ensuring memorable dining experiences.

Key Responsibilities:

• Perform all necessary tasks to service food and beverage according to the hotel’s performance standards.
• Greet and seat customers in a professional, discreet, and personalized manner.
• Acquire in-depth knowledge of the food and beverage menu to assist and advise guests effectively.
• Monitor the quality of food & beverage served consistently.
• Practice good customer relations and attend to complaints or queries satisfactorily.
• Maintain hygiene and cleanliness standards in the outlet and upkeep service equipment.
• Handle all service preparations before, during, and after service.
• Ensure minimal wastage, breakage, and spoilage.
• Utilize up-selling techniques to exceed guest expectations and increase revenue.

Qualifications:
The ideal candidate should have a diploma or degree in hospitality or vocational training in food & beverage, along with previous experience as a Waiter/Waitress in a high-volume restaurant. A good command of English and essential skills such as guest service and interpersonal skills are required.

Core Competencies:

• Adaptability
• Customer Focus
• Recognizing Differences
• Taking Responsibility
• Teamwork
• Understanding the Job

Join us at Rotana Hotels and be part of a team that values exceptional service. If you’re interested in this opportunity, please apply through our online application portal.