وظائف مكة المكرمة

• Manage guest queries and serve beverages following guidelines.
• Ensure a comprehensive knowledge of the menu and products.
• Maintain adequate stock levels at all stations.
• Follow reporting procedures for any issues that arise.
• Deliver food and beverage orders promptly and ensure quality standards.
• Adhere to grooming standards and hotel policies.
• Comply with security, fire regulations, and health and safety legislation.

• A positive attitude and strong communication skills.
• A commitment to high-level customer service.
• Flexibility in responding to varied work situations.
• Ability to work independently as well as in a team.

• Experience in the Food and Beverage industry.
• Previous cash handling experience.
• Knowledge of Food Hygiene Regulations.

At Hilton, we pride ourselves on creating exceptional experiences not only for our guests but also for our team members. Join us and enjoy benefits like travel perks, paid parental leave, mental health resources, and more. Grow your career with us and be part of a warm and welcoming environment.

• Prepare and record daily journal entries with high accuracy.
• Manage Accounts Payable (AP) and Accounts Receivable (AR) functions.
• Perform monthly bank reconciliations and assist in financial reporting.
• Assist senior accountants in monthly and yearly closing procedures.
• Ensure compliance with local accounting standards and VAT regulations.

• Experience: 1 to 3 years of professional accounting experience.
• Industry Background: Preferred experience in Trading, Manufacturing, or Contracting sectors.
• Technical Skills: Strong proficiency in using Accounting Software/ERP systems.
• Education: Bachelor’s degree in Accounting or Finance.
• Location: The position is based in Jeddah.
• Soft Skills: Detail-oriented, organized, and capable of working in a fast-paced environment.

• Deliver a warm welcome: Greet guests upon their arrival and complete the check-in process, which includes verifying their details, assigning rooms, issuing keys, and assisting with welcome materials or bell service.
• Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and accurately using the point-of-sale system.
• Provide hotel and local knowledge: Demonstrate thorough knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries.
• Promote hotel services: Employ up-selling techniques to recommend hotel amenities and maximize room and service revenue.
• Delight our guests: Address guest requests, resolve concerns with care and urgency, and manage messages and communications effectively.

• Agency and Stakeholder Collaboration: Build and maintain partnerships with external creative and media agencies.
• Market Research and Strategy: Conduct comprehensive market research to identify trends, competitor activities, and customer preferences within the HORECA market.
• Campaign and Event Management: Plan and execute integrated marketing campaigns and coordinate HORECA-focused events and sponsorships to strengthen brand visibility.
• Content and Creative Development: Collaborate with creative teams to produce engaging and high-quality marketing materials.
• Digital Marketing and Engagement: Manage digital marketing efforts to engage HORECA audiences, employing SEO and SEM strategies.
• Partnership Development: Seek and establish partnerships with key HORECA players to elevate brand presence.
• Performance Analysis and Reporting: Analyze marketing metrics to assess campaign effectiveness and prepare performance reports for leadership.
• Budget Management: Develop and track marketing budgets to ensure effective resource allocation.

• Bachelor's degree in Marketing, Business, or a related field.
• 5-7 years of marketing experience, including 2-3 years in a managerial role within the HORECA industry.
• Proficient in marketing software, CRM, and analytics tools.
• Strong analytical, creative, and leadership skills with excellent communication abilities.

• Supervise the housekeeping team: Train, schedule, and oversee team members to ensure cleanliness and quality standards in guest rooms.
• Conduct room and area inspections: Perform routine checks of checkout rooms, spot inspections of occupied rooms, and review service areas, storage, and corridors to ensure cleanliness and maintenance standards are met.
• Coordinate maintenance needs: Report and promptly follow up on any maintenance issues or facility concerns.
• Oversee special projects: Schedule and supervise periodic deep cleaning and special housekeeping initiatives.
• Manage inventory and equipment: Maintain stock levels and ensure proper maintenance of housekeeping equipment.
• Delight our guests: Ensure excellent service, including VIP and special guest requests.

• Maximize upselling opportunities for hotel services.
• Develop and execute strategic business development plans to ensure profitable growth.
• Maintain visibility for the hotel through direct sales and effective communication.
• Implement sales policies and collaborate with various hotel departments to enhance guest experiences.
• Uphold high standards of professionalism and compliance with hotel guidelines.

• Minimum 3 years of experience in Hotel Sales & Marketing.
• Fluency in English and Arabic.
• Willingness to work long hours in a dynamic environment.
• Professional appearance and demeanor.

• Achieve monthly and annual sales targets.
• Build and maintain strong, long-lasting client relationships.
• Present real estate projects professionally and attractively.
• Follow up with potential clients and convert them into actual buyers.
• Prepare periodic sales reports and market feedback.
• Collaborate with the marketing team to align campaigns with sales objectives.
• Contribute to the development of sales strategies and the enhancement of customer experience.

• Minimum 1 year of experience in direct sales or real estate.
• Strong communication, presentation, and persuasion skills.
• Proficiency in using sales tools and CRM systems.
• Ability to work under pressure and meet targets.
• Professional appearance and customer-focused attitude.

• Excellent negotiation skills.
• Strong customer focus and satisfaction orientation.
• Effective time management and organizational skills.
• Ambition and continuous drive for excellence.
• Flexibility in a competitive and fast-paced environment.
• Good command of the English language.

• Enhance onboarding processes and ensure a smooth experience for new joiners.
• Plan and coordinate all onboarding activities for virtual and onsite employees.
• Design remote onboarding programs and facilitate digital training.
• Guide new employees on HR systems, organizational policies, and remote work protocols.
• Collaborate with IT to provide necessary equipment and access for new hires.
• Manage completion of onboarding documentation and mandatory training.
• Be the primary HR point of contact addressing employee inquiries.
• Maintain and update employee personnel files and the IsDB Employee Handbook.
• Process employment documentation and coordinate pre-employment verifications.
• Support HR functions and projects to ensure efficient operations.

• Bachelor’s degree in HR, Business Administration, Management, or related field.
• 3-5 years of experience in HR operations or onboarding.
• Professional HR certification is a plus.
• Fluent in English.

• Strong coordination and organizational skills.
• Excellent communication and customer service skills.
• Experience with onboarding programs and HR information systems.
• Knowledge of employment documentation and stakeholder management.

• Take ownership of cost tracking, commitments, and incurred costs against approved budgets.
• Monitor and analyze cost performance throughout engineering, procurement, construction, and commissioning stages.
• Prepare detailed weekly and monthly cost reports tailored to stakeholders.
• Evaluate change notices and assess cost impacts.
• Lead Earned Value Management (EVM) calculations and integration of cost and schedule metrics.
• Maintain and optimize project cost databases and lead implementation of cost control software.
• Mentor junior cost engineers, fostering a culture of improvement and excellence.

• Bachelor's degree in Engineering, Finance, Accounting, Construction Management, or related field.
• A minimum of 7 years of professional experience in cost control or project controls.
• Experience with cost control systems such as SAP or Oracle.

• Master's degree in a related field.
• Professional certification in project management or cost engineering (PMP, AACE).

• Strategic Sourcing & Category Management: Analyze spending patterns and develop effective sourcing strategies for CAPEX and MRO.
• Procurement Strategy Execution: Lead end-to-end sourcing activities and increase spend coverage through strategic agreements.
• Contract & Compliance Management: Oversee contract drafting, negotiation, and ensure compliance with procurement policies.
• Supplier Relationship & Risk Management: Monitor supplier performance and develop risk management strategies.
• Operational Procurement & Stakeholder Management: Act as the main contact for procurement issues and manage processes from RFI to PO follow-up.

• Bachelor’s Degree in Engineering (Mechanical, Chemical, Petroleum, Industrial, or Production Engineering) is mandatory.
• 8-10 years of experience in procurement within FMCG, specifically in Capex & MRO.
• Experience with SAP (S2P), Tableau & Power BI is mandatory.
• Preferred certifications: MBA, APICS, CPIM, CPSM.

• Assist the sales team in daily activities and customer follow-ups.
• Coordinate test drives, vehicle deliveries, and customer appointments.
• Maintain sales records and assist in reporting sales performance.
• Welcome and assist visitors and customers in a professional manner.
• Answer incoming calls, redirect queries, and take messages accurately.
• Manage the showroom reception area to maintain a clean and organized environment.
• Provide general information to customers regarding products, services, and showroom procedures.
• Prepare and maintain documents, forms, and internal correspondence.
• Assist with data entry, filing, and updating of customer and vehicle records.
• Coordinate with other departments such as finance, marketing, and service for smooth workflow.
• Support inventory checks and stock updates in collaboration with showroom and logistics teams.
• Assist in organizing showroom events, promotions, and campaigns.
• Ensure prompt and professional responses to customer queries.
• Support complaint resolution and escalate issues when necessary.

• Diploma or Bachelor's degree in Business, Marketing, or a related field preferred.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office.
• Strong organizational and coordination abilities.
• English proficiency is preferred.
• Eligible for Tamheer Program.

• Support daily office operations: Provide administrative support such as word processing, data entry, filing, and copying to support department operations
• Delight our guests: Respond promptly and professionally to all guest interactions
• Manage communication: Answer telephones, handle email communications, and process correspondence in a timely and efficient manner
• Coordinate travel arrangements: Organize and manage bookings for department managers
• Support special projects: Assist with departmental initiatives or ad-hoc assignments