About Chalhoub GroupWe are a leading partner in the luxury goods sector in the Middle East with over 600 stores and 300 brands, and more than 65 years of experience in the region. We are rapidly transforming from a traditional retail distributor of luxury goods into a hybrid retail organization that makes luxury product experiences accessible to our clients everywhere.
Your RoleAs a
Skin Care Specialist, you will be responsible for achieving optimal sales and service levels through high standards of customer service and professionalism. Your key responsibilities will include:
- Representing the brand by conveying its values and philosophy during all activities and interactions with customers and team members.
- Driving skin care sales during events, promotions, and launches.
- Enhancing the group’s loyalty program (MUSE) and increasing registration rates to gain new customers.
- Understanding customer purchasing behaviors to foster strong relationships and encourage future sales opportunities.
- Keeping updated on various brand offers and online activities to promote them to clients.
- Staying ahead of the latest trends in products and competition.
- Providing exceptional service across all touchpoints to build loyal customer relationships.
- Maintaining operational standards, ensuring visual merchandising guidelines are followed.
- Preparing daily sales reports and tracking sales activity.
RequirementsTo succeed in this role, you must have:
- Saudi Nationality or equivalent.
- A high school diploma or equivalent degree.
- Experience in skin care is preferred.
- Strong customer service and sales skills.
- Effective communication and negotiation skills.
What We OfferWe will translate your aspirations into reality, providing rich experiences and opportunities for learning and development. Our group offers diverse career paths, healthcare benefits, support for children's education, flexible working policies, and exclusive employee discounts.
