Join Our Team as a Call Center Executive!At Saudi Arabia Sotheby’s International Realty, the largest luxury Real Estate brokerage in the KSA, we are excited to offer a fantastic opportunity for a customer-focused
Call Center Executive to join our team in Riyadh.
About Us:Saudi Arabia Sotheby’s International Realty is recognized as a leader in luxury real estate globally and consistently ranks as one of the highest volume producing affiliates in the Sotheby’s International Realty network.
Key Responsibilities:- Manage inbound and outbound calls professionally.
- Address customer inquiries and provide accurate information.
- Resolve customer complaints and escalate issues when necessary.
- Maintain a positive and empathetic approach toward customers.
- Document customer interactions and update records accurately.
- Adhere to communication scripts and company guidelines.
- Meet performance metrics such as response time and customer satisfaction.
- Collaborate with team members for seamless service delivery.
Requirements:- High school diploma or equivalent; bachelor’s degree preferred.
- Proficiency in both Arabic and English.
- Previous experience in a call center or customer service role is preferred.
- Excellent verbal communication skills.
- Strong problem-solving abilities.
- Willingness to work under pressure and during shifts, including weekends.
- Familiarity with CRM systems is an advantage.
If you are passionate about customer service and eager to join a prestigious company, we invite you to apply and become a part of our dedicated team!
وظائف ممثل خدمة عملاء كول سنتر بدوام كامل في السعودية
/ شهرياً
دوام كامل
