Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.
About Us
Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration—values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.
The Role
As Assistant Manager - Hospitality Technical Services, you will be the operational backbone of our technical infrastructure, supporting the maintenance, optimization, and innovation of critical systems across the property. From overseeing preventive maintenance programs to driving sustainability initiatives, you will ensure our engineering operations align with the hotel’s financial, safety, and guest satisfaction goals. This role demands a blend of technical expertise, leadership, and strategic problem-solving to maintain our reputation as an industry leader.
Key Areas of Responsibilities
Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues. As Assistant Manager of Hospitality Technical Services, you will need to:
- Operational Leadership: Assist in managing daily technical operations, including HVAC, electrical, plumbing, and building automation systems (BAS). Ensure 95%+ equipment uptime through preventive maintenance schedules and rapid response to system failures. Maintain compliance with health, safety, and environmental regulations (*, OSHA, NFPA, ISO 14001).
- Financial Management: Support budget planning and cost control for technical services (labor, spare parts, contractors). Reduce energy consumption by 15% YOY through efficiency initiatives (*, LED retrofits, smart thermostats). Negotiate vendor contracts and manage inventory to minimize waste and downtime.
- Team Management & Development: Supervise and mentor technicians, fostering a culture of safety, accountability, and innovation. Collaborate with HR to identify training needs (*, IoT systems, fire safety protocols). Conduct performance reviews and implement improvement plans for team members.
- Guest Experience Strategy: Minimize disruptions to guest experiences during maintenance or upgrades. Ensure optimal functionality of guest-facing technology (*, smart room controls, Wi-Fi networks). Address guest complaints related to technical issues promptly and professionally.
- Compliance & Safety: Conduct routine inspections of fire safety systems, elevators, and emergency generators. Maintain 100% compliance with local regulations and internal audit standards. Document all safety protocols, equipment certifications, and repair histories.
- Sustainability Practices: Implement eco-friendly initiatives (*, solar energy, greywater recycling) to achieve corporate ESG goals. Partner with procurement to source sustainable materials and energy-efficient equipment.
- Technology & Innovation: Optimize use of CMMS (Computerized Maintenance Management Systems) for workflow efficiency. Pilot predictive maintenance tools (*, AI-driven diagnostics) to reduce equipment failures.
- KPI Monitoring & Reporting: Track KPIs such as energy consumption, maintenance costs, and equipment downtime. Generate monthly reports to guide data-driven decision-making by senior leadership.
- Project Support: Assist in planning and executing capital projects (renovations, system upgrades) within budget and timeline. Collaborate with design teams to ensure technical feasibility of new builds or retrofits.
- Collaboration with Cross-Functional Teams: Partner with F&B, Housekeeping, and Front Office to resolve interdepartmental technical issues. Align with the Executive Committee on property-wide sustainability and operational goals.
Key Qualifications
Education and Experience:
Bachelor’s degree in Engineering, Facilities Management, or related field.
4+ years in technical operations, with 2+ years in supervisory roles (hospitality, hospitals, or large facilities).
Certifications: PMP, CFM, or HVAC/R licenses preferred.
Core Skills and Competencies:
Expertise in CMMS, BAS, and IoT monitoring tools.
Proficiency in energy management and sustainability frameworks (LEED, WELL).
Strong leadership, crisis management, and vendor negotiation skills.
Ability to influence C-suite stakeholders and align talent strategies with business objectives.
In Return, What We Offer
Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move. Competitive compensation package. Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality. Health Insurance coverage whilst in service. A supportive and inclusive work environment that values diversity and collaboration. Employee Recognition Programmes. Daily meals on duty and uniform dry-cleaning services. Year-round events of social, wellness programs, charity drives, and sports activities.
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