Join Our Team as a Front Office Receptionist!As a member of InterContinental Hotels & Resorts, you will be the first point of contact for our guests, ensuring they have unforgettable experiences from the moment they arrive.
Your Daily Responsibilities:- Welcome guests with a warm and friendly demeanor.
- Acknowledge returning guests and IHG Rewards Club members.
- Manage guest bookings and handle payments efficiently.
- Facilitate a swift and seamless check-in and check-out process.
- Anticipate guest needs and provide tailored recommendations.
What We Expect from You:- Excellent communication skills to engage with guests professionally.
- Problem-solving abilities to convert challenges into memorable experiences.
- Fluency in the local language; additional languages are a plus.
- Basic literacy and tech-savviness for effective task management.
What You'll Receive:We offer competitive salaries, comprehensive benefits, including training, uniform, and discounts to support your wellbeing and career growth. Our inclusive culture celebrates diversity and encourages everyone to grow and make a difference in our collaborative environment. Join us at IHG and become a part of our global family!