Call Center Agent

Call Center Representative

·         Al Khobar Saudi Arabia

·         Full-time

·         Company: sky color car

Job Description

Job Description:

We are looking for a skilled and experienced “Female Call Center & Tele Sales Representative” to join our team. The ideal candidate must be a “Saudi national” with at least “2 years of experience” in a call center, customer service, or tele sales role. Fluency in “Arabic” (native level) is required, along with excellent communication, negotiation, and sales skills.

Responsibilities:
- Handle inbound and outbound customer calls professionally and efficiently.
- Promote and sell products/services over the phone to potential and existing customers.
- Provide accurate information about products, services, and company policies.
- Achieve and exceed sales targets.
- Resolve customer complaints and issues in a timely manner.
- Maintain a high level of customer satisfaction and build strong relationships.
- Document customer interactions and update records in the system.
- Follow up on leads and opportunities to close sales.

Qualifications

Requirements:

• Saudi national (female)
• Minimum of “2 years of experience” in a call center, customer service, or tele sales role
• Proven track record in achieving sales targets
• Native proficiency in “Arabic”; fluency in English is a plus
• Strong communication, negotiation, and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks
• Proficient in using computers and call center software
• Positive attitude, self-motivated, and customer-focused mindset

Employment type:

• Full Time

 

About the role:
We are looking for a detail-oriented and reliable Assistant Accountant to join our finance team at Al Rashed Food Company. This role will involve managing various tasks related to banking, petty cash, and supporting the Accounts Payable (AP) and Accounts Receivable (AR) functions. The ideal candidate should have strong organizational skills, a good understanding of accounting principles, and the ability to manage multiple financial duties with accuracy and efficiency.

Key Responsibilities:

• Bank-Related Matters: Perform daily reconciliation of bank statements, monitor bank accounts, process payments, and assist in managing cash flow.
• Petty Cash Management: Monitor and manage petty cash transactions, ensuring accuracy and compliance with company policies.
• Invoice Monitoring (AP & AR): Assist in processing and monitoring invoices, ensuring timely collections and communicating with vendors and clients regarding queries.
• General Accounting Support: Maintain accurate accounting records and assist with month-end and year-end closing procedures.
• Other Administrative Tasks: Maintain filing systems for financial records and assist with ad-hoc tasks as required.

Qualifications:

• A degree in Accounting, Finance, or a related field is preferred.
• Proven experience in accounting or finance roles, particularly in AP/AR tasks.
• Familiarity with accounting software and proficiency in Microsoft Excel.
• Strong attention to detail with excellent organizational and communication skills.

Preferred Skills:

• Knowledge of local tax regulations and financial reporting standards.
• Strong analytical and problem-solving skills.
• Ability to multitask and prioritize in a fast-paced environment.

Join Our Team as a Business Development Manager
NESMA catering, a division under Nesma United Industries Co., is a leading catering service provider in Saudi Arabia, known for our commitment to quality and exceptional service. We specialize in delivering exquisite culinary experiences for project catering, social events, corporate gatherings, and private celebrations. As we expand our offerings, we are seeking a dynamic and strategic Business Development Manager to join our team.

Key Responsibilities:

• Business Development: Identify and pursue new business opportunities within the catering sector, focusing on corporate clients, event planners, and individual customers.
• Strategic Planning: Develop and execute comprehensive business development strategies to achieve company growth objectives.
• Market Analysis: Conduct thorough market research to identify trends, customer needs, and the competitive landscape, utilizing insights for strategic decisions.
• Client Relationship Management: Build and maintain strong relationships with key clients and stakeholders, ensuring their satisfaction.
• Sales Strategy & Leadership: Lead and mentor the sales team to achieve targets and deliver exceptional customer service, fostering a culture of high performance.
• Proposal Development: Prepare compelling proposals and presentations for potential clients, showcasing NESMA Catering’s offerings.

Knowledge, Skills, and Experience Required:

• Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field; MBA is a plus.
• Minimum of 7 years of experience in business development or sales, preferably in the catering or hospitality industry.
• Strong interpersonal and communication skills, with the ability to build relationships at all levels.