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Contract TypeContract TypeFull-time
Workplace typeWorkplace typeOn-site
LocationLocationAl Khobar
Join Our Team as a Housekeeping Supervisor!
At Dana Rayhaan by Rotana, we are currently seeking passionate and dynamic guest-focused Housekeeping professionals who take pride in delivering extraordinary levels of customer service and providing creative solutions to our guests.

As a Housekeeping Supervisor, you will be responsible for supervising a team of Housekeeping Attendants to achieve operational objectives while ensuring standards of cleanliness and maintenance in the hotel meet specified requirements. Your key responsibilities will include:
  • Preparing job assignments for Housekeeping Attendants.
  • Issuing keys and supplies to Housekeeping Attendants.
  • Taking note of VIPs, Do Not Disturb, Sleep Out, and Double-Lock Rooms, taking appropriate actions.
  • Attending daily meetings and receiving special instructions.
  • Receiving check-outs before reporting them as vacant.
  • Handling special requests from guests and ensuring they are carried out.
  • Inspecting areas cleaned to ensure cleanliness, adequate supplies, and reporting immediate repairs.
  • Filling out reports and handing over found articles to the lost and found department.
  • Supervising the cleaning of guest rooms, corridors, and stairwells.
  • Training and assisting Housekeeping Attendants, advising superiors about performance.
  • Assisting with inventory and ensuring all housekeeping machines and equipment are properly handled and maintained.

Education, Qualifications & Experiences:
You should ideally have a diploma or vocational training in hospitality, with prior minor supervisory experience in the Housekeeping Department of a hotel. Good command of written and spoken English, strong interpersonal skills, and problem-solving abilities are essential. Computer literacy and previous experience with Opera are advantages.

Knowledge & Competencies:
The ideal candidate will be friendly, caring, and possess a good understanding of cultural sensitivities with a concern for quality and an eye for details. You will thrive in a fast-paced environment and enjoy working with a multicultural team and guests. Additional competencies include:
  • Understanding Hotel Operations
  • Effective Communication
  • Planning for Business
  • Supervising People
  • Understanding Differences
  • Supervising Operations
  • Teamwork
  • Adaptability
  • Customer Focus
  • Drive for Results

Requirements

  • No experience required

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