Financial Manager📣 Job Ad

Join our team as a Quality Specialist at Tamimi Commercial! We are seeking a dedicated professional responsible for monitoring and maintaining product and service quality standards to enhance customer satisfaction and ensure compliance with regulatory and company standards.

Key Responsibilities:

• Quality Monitoring & Inspection: Perform regular checks on commercial products and services, ensuring they meet company quality standards and specifications. Collaborate with suppliers and vendors to address quality concerns.
• Customer Complaint Handling: Investigate and analyze customer complaints related to product quality or service. Identify root causes and work with relevant teams to implement corrective actions to prevent recurrence.
• Documentation & Compliance: Ensure all documentation related to quality standards, audits, and corrective actions is accurately maintained. Support compliance with applicable regulations, industry standards, and company policies.
• Process Improvement: Support continuous improvement initiatives by analyzing data, identifying areas for enhancement, and suggesting process adjustments to improve efficiency, reduce costs, and increase customer satisfaction.
• Supplier & Vendor Management: Work closely with the purchasing team to assess and monitor supplier quality performance, ensure supplier compliance with company standards, and support supplier audits.
• Training & Support: Provide training to the employees and support teams on quality standards, policies, and procedures. Promote a quality-focused culture across departments to enhance awareness and commitment.

Key Performance Indicators (KPIs):

• Customer Complaint Resolution Time: Achieve an average resolution time of 7 working days for customer complaints.
• Product Return Rate: Maintain a product return rate of X% (set by management) or below.
• Compliance Rate: Ensure 100% compliance with regulatory and company quality standards.
• Supplier Quality Compliance: Achieve X% (set by management) of suppliers meeting company quality standards consistently.
• Process Improvement Initiatives: Successfully implement X (set by management) quality improvement initiatives per year.

Minimum Qualifications:

• Education: Diploma or bachelor’s degree in a related field.
• Experience: Minimum 12 years of experience in quality assurance, compliance, or a similar role in a commercial or retail environment.
• Certifications: Certification as a Certified Quality lead audit, Certified Quality Technician, or similar is preferred.

Knowledge, Skills, and Abilities:

• Technical Knowledge: Familiarity with quality management systems (QMS), ISO standards, and data analysis tools.
• Skills: Strong analytical skills, problem-solving, and attention to detail with the ability to work across various departments.
• Abilities: Capable of managing multiple tasks effectively and working in a fast-paced commercial environment.

Language & Communication Skills:

• Language Requirements: Fluent in English; proficiency in additional languages is a plus.
• Communication Skills: Excellent verbal and written communication skills, with the ability to work effectively with internal teams and external partners.

Join Comarch as a Business Development Manager
Are you ready to join an innovative international company that is one of the leading suppliers of the telecommunications industry? If you have extensive experience selling BSS or OSS systems and are passionate about driving business growth, we have an exciting opportunity for you.

About the Role
Comarch, a global software house specializing in cutting-edge IT systems for telecommunications, is looking for a dynamic Business Development Manager to join our team.

Candidate Profile

• A deep understanding of OSS and BSS, as well as knowledge of the telecommunications industry and its trends.
• Minimum of 5 years of experience in the communication service provider sector, with a proven track record of managing large customer accounts and successfully delivering BSS and OSS solutions.
• Excellent communication skills to effectively communicate with clients and colleagues, as well as to present complex technical information clearly and concisely.
• Proven expertise in customer management, with a deep understanding of inter and intra-organizational relationships and a talent for building executive-level relationships.
• Excellent command of both English and local language.

Your Responsibilities

• Proactively reach out to potential clients to arrange meetings, demonstrations, and workshops.
• Identify and address challenges and needs by effectively showcasing Comarch offerings and demonstrating their business value to cultivate new opportunities.
• Lead the creation of compelling business proposals in response to RFxes and maintain relationships with key decision-makers within customer organizations.
• Organize and execute marketing activities to promote Comarch's expertise and brand.

What We Offer

• Personal Development: Opportunity to learn and grow on the job, with training and involvement in innovative projects.
• Global Impact: Collaborate with the world's leading telecommunication providers and play a key role in shaping the industry's future.
• Friendly Work Environment: A collaborative team environment that encourages communication among sales representatives.
• International Exposure: Exciting international business trips as part of your role.

Join WOODS Specialty Cafe & Roastery as a Marketing Specialist!
We are a dedicated team striving for excellence to provide an exceptional coffee experience to our customers in Al Khobar. We are seeking a passionate and skilled Marketing Specialist to help elevate our brand and visibility.

Role Responsibilities:

• Developing and executing innovative marketing strategies.
• Conducting thorough market research to inform decision-making.
• Creating engaging marketing campaigns that resonate with our target audience.
• Collaborating with the sales team to align marketing and sales efforts.
• Assisting with customer service to enhance client experiences.
• Ensuring effective internal and external communication.

Qualifications:

• Strong communication and customer service skills.
• Experience in market research and sales.
• Proficiency in developing and implementing marketing strategies.
• Ability to work effectively in a team environment.
• Excellent organizational and time management abilities.
• Creative thinking and problem-solving skills.
• Bachelor's degree in Marketing, Business, or a relevant field.
• Experience in the food and beverage industry is preferred.

Join us in creating a unique coffee experience and become part of a dedicated team!