Hotel Receptionist📣 Job Ad

Job Description

Job Title: Hotel Reception Supervisor

Responsibilities:

• Team Management: Supervising reception staff and directing them to ensure outstanding customer service.
• Staff Training: Training and developing team skills to ensure compliance with service standards.
• Guest Reception: Welcoming guests and providing necessary assistance during check-in and check-out procedures.
• Operational Coordination: Managing check-in and check-out processes accurately and quickly, ensuring smooth workflow.
• Problem Solving: Addressing complaints and issues professionally to ensure guest satisfaction.
• Booking Management: Monitoring the booking system and ensuring the accuracy of reservations, making adjustments as necessary.
• Collaboration with Other Departments: Working with room service and cleaning teams to ensure a comfortable experience for guests.
• Reporting: Preparing daily reports on office performance and guest movement.

Qualifications:

• Strong communication skills and leadership ability.
• Ability to handle pressure and effectively manage time.
• Advanced knowledge of computer fundamentals.
• Previous experience in hospitality or management, preferably in a supervisory role.
• Excellent English language skills.

• Develop and execute comprehensive digital marketing strategies tailored to company and client objectives.
• Plan and manage digital campaigns across various platforms including social media, search engines, and email marketing.
• Analyze campaign performance metrics to optimize ROI and deliver actionable insights.
• Write compelling content for websites, social media, and other digital platforms that align with brand narratives.
• Collaborate with cross-functional teams to ensure cohesive messaging across all campaigns.
• Stay updated on the latest digital marketing trends, tools, and best practices.
• Monitor and manage online brand presence including SEO, SEM, and social media reputation management.
• Conduct market research to identify growth opportunities and new channels for engagement.
• Coordinate with vendors, agencies, or freelancers for specialized digital marketing needs.
• Prepare reports and presentations for stakeholders showcasing campaign effectiveness and strategic recommendations.

• Bachelor’s degree in Marketing, Digital Media, Communications, or a related field.
• Proven experience as a Digital Marketing Specialist or in a similar role.
• Strong portfolio showcasing digital marketing strategies, campaign management, and content creation.
• Exceptional writing skills with experience creating engaging content.
• Proficiency in digital marketing tools and platforms.
• Strong knowledge of SEO, SEM, PPC, and social media advertising.
• Excellent communication and presentation skills.
• Able to manage multiple projects and meet tight deadlines.
• Familiarity with marketing automation tools and CRM systems is a plus.

• Lead the design and execution of high-impact visual materials, including marketing collateral, web graphics, and branding assets.
• Collaborate with cross-functional teams to conceptualize and create visually stunning solutions that meet project objectives.
• Mentor and guide junior designers, providing constructive feedback and fostering their growth.
• Stay up-to-date with industry trends and best practices in graphic design.

• Bachelor's degree in graphic design or a related field.
• 3+ years of experience in a professional graphic design role.
• Strong portfolio of work that demonstrates your design skills, creativity, and leadership abilities.
• Proficiency in design software and a keen eye for aesthetics.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.